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Extended Stay America Select Suites - Austin - Northwest
- Other
- Austin, TX
About this business
Welcome to Extended Stay America Select Suites - Austin - Northwest! We are the perfect location for business travelers, students, tourists and those relocating to the Austin, TX area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off U.S. Route 183. From our location, you can easily visit local attractions such as the Austin Aquarium, Bullock Texas State History Museum, Zilker Park and Sixth Street. When you stay at an Extended Stay America hotel,... read more
Location details
13689 Research Blvd, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so happy to see that you enjoyed your time with us, Latour! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Ehh The person at check in was very nice! When I got to my room, I noticed that the bed was not made and the sheet were just tossed on the bed in a pile with no regard. While sitting in my room, a bug came crawling out from behind the artwork on the wall. I only stayed one night, but I wouldn’t have wanted to stay more.
Business response:
Thank you for your feedback. I am so sorry to hear that you experienced such a frustrating experience during your time with us. We are usually known for our super level of cleanliness and customer service, and are so disappointed to see that we may have fell short in the cleanliness area during your stay. We will make sure that we address this with our housekeeping staff immediately to avoid these issues in future. We are so sorry for any inconvenience that this caused and wish you all the best in your future travels.
Business response:
Nothing makes us happier than to see that you enjoyed a wonderful time at our clean and spacious suites, Terri! Thank you so much for allowing us to host you and we hope to see you again soon!
Business response:
Wow! What a wonderful rating, Michael! We are beyond thrilled to see that you enjoyed such a wonderful stay with us! We hope to see you again soon the next time your travels bring you to the area!
Business response:
We're so glad you enjoyed your stay with us, James! Thank you for the terrific rating and we hope to see you again soon!
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay! We look forward to welcoming you back the next time your travels bring you to the area!
Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
Business response:
Thank you for reviewing your stay with us. We hope your overall stay met your needs and that you'll come again for a simple, basic and clean stay. Thank you so much for choosing WoodSpring Suites!
The rooms have a full size fridge and a stove-top burner with a vent-hood. That was cool. No oven. Everything else was standard for a regular/cheaper hotel. The parking lot was clean, plenty of parking spots. The people in the are and the general area or sketchy. One night some people were looking into my car, which was sketchy because I don’t want stuff stolen. Lots of partying, smoking, strange activity. Other than that it was safe enough with cops patrolling.
Business response:
We are so sorry for the many disruptions that you experienced during your time with and for the negative impact that it had on you during your stay, Ginger. We also know that your safety is top priority during your travels, and we are sorry for the uneasiness that you felt because of the other guests. This is in no way the type of stay that we had intended for you and are so disappointed in the impression that we left on you. We value the time that you took to provide us with this information and will use it to address the i... read more
Frequently asked questions about Extended Stay America Select Suites - Austin - Northwest
How is Extended Stay America Select Suites - Austin - Northwest rated?
Extended Stay America Select Suites - Austin - Northwest has a 4.3 star rating with 509 reviews.
When is Extended Stay America Select Suites - Austin - Northwest open?
Extended Stay America Select Suites - Austin - Northwest is open now. It will close tomorrow at 12:00 a.m.