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Extended Stay America Select Suites - Austin - Northwest
- Other
- Austin, TX
About this business
Location details
13689 Research Blvd, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Wow! What an outstanding rating! We can't tell you how happy it makes us to see that you enjoyed such a wonderful stay! Thank you so much for choosing WoodSpring Suites!
Excellent choice Staff was courteous, room was clean. Perfect stay, Thank you
Business response:
We are so happy to see that you enjoyed your visit! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Business response:
We're so glad you enjoyed your stay with us, Leonel! Thank you for the terrific rating and we hope to see you again soon!
Needed to get some rest. In military, room was clean and bed was comfortable but pillows were very flat.
Business response:
Thank you so much for your review, Calistro. We are happy to hear that you enjoyed your time with us and appreciate the feedback regarding the pillows. We are always looking for ways to improve for all our guests and the feedback you provided will help us do that. We wish you all the best in your future travels.
Business response:
Thank you for the great rating, Leonix! We would love to see you again in the future!
room was pretty clean, good condition, building is in decent shape.. people are shady .. false advertising about smoking rooms.. random people fighting in the parking lot. Pretty good place as long as you stay inside.
Business response:
I'm sorry your stay did not truly impress you. We hope you'll consider staying with us again the next time you need some simple affordable lodging. Thank you so much for your feedback.
Business response:
We are so happy to see that you enjoyed your time with us, Latour! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Ehh The person at check in was very nice! When I got to my room, I noticed that the bed was not made and the sheet were just tossed on the bed in a pile with no regard. While sitting in my room, a bug came crawling out from behind the artwork on the wall. I only stayed one night, but I wouldn’t have wanted to stay more.
Business response:
Thank you for your feedback. I am so sorry to hear that you experienced such a frustrating experience during your time with us. We are usually known for our super level of cleanliness and customer service, and are so disappointed to see that we may have fell short in the cleanliness area during your stay. We will make sure that we address this with our housekeeping staff immediately to avoid these issues in future. We are so sorry for any inconvenience that this caused and wish you all the best in your future travels.
Business response:
Nothing makes us happier than to see that you enjoyed a wonderful time at our clean and spacious suites, Terri! Thank you so much for allowing us to host you and we hope to see you again soon!
Frequently asked questions about Extended Stay America Select Suites - Austin - Northwest
How is Extended Stay America Select Suites - Austin - Northwest rated?
Extended Stay America Select Suites - Austin - Northwest has a 2.8 star rating with 1,097 reviews.
When is Extended Stay America Select Suites - Austin - Northwest open?
Extended Stay America Select Suites - Austin - Northwest is open now. It will close tomorrow at 12:00 a.m.