Extended Stay America Select Suites - Austin - Round Rock - North

Kristy 

on Expedia

8 years ago

Would not recommend this hotel!!! Checked in @11pm, running out by 3:30am. Ppl fighting in halls, slamming doors, yelling loudly, cursing, and we did not feel safe at all. Drunks and crackheads in parking lot as we were leaving. We didn't expect much for a last minute, inexpensive reservation except some sleep, but we couldn't even get that. The lady at front desk, Melanie, was the only positive experience here. She was kind and understanding when I first called from the room, then 30 minutes later came to her asking to chec... read more

Lana 

on Expedia

8 years ago

When I check lady was nice the only clean room every 7 days and check out was ok poor customer service on saturday night lady was ghetto and rude 

Armando 

on Expedia

8 years ago

Room smelled and A/C wasn't cold. I was too tired to complain and was the just to sleep. 

Christina 

on Expedia

8 years ago

Wrap yourself in plastic before comming!!!!! I usually do not leave reviews on hotels...But this is a must!!!!! STAY FAR FAR AWAY I am by no means the type of person to complain about everything or expect the hotel I stay in to be perfect. But this place was absolutely gross!!!!! There were roaches in our bed and in our bathroom... The toilet was very dirty.... There was blood on the walls..... The AC did not work well.... The toilet didn't work half the time!!!!! We actually were so grossed out with the place that we ended ... read more

Anonymous 

on Expedia

8 years ago

Never again Terrible rooms , not cleaned properly & raggedy. Shady area.... Sales of something going on. Maybe both 

Simone 

on Expedia

8 years ago

Lazy staff The room it's self was pretty decent is what you expect or what you pay. The check in was at 3 o'clock I was unable to check in until after eight . Coming from Dallas I just wanted to relax and I was unable to do that before I went out . 

clayton 

on Expedia

8 years ago

Terrible It was terrible. Customer service was terrible. They should fire everyone that works there. Disgusting place to stay at. Disgusting people staying there. Will never go back.