Extended Stay America Select Suites - Bentonville

Business response:

Dear Guest, Thank you for your feedback. We’re delighted to hear you enjoyed the quiet atmosphere during your stay with us. A peaceful and relaxing environment is something we strive to provide, and it’s great to know we delivered that experience for you. Whether you're here for work or rest, we want every guest to feel comfortable and undisturbed. We truly appreciate your kind words and support, and we look forward to the opportunity to welcome you back to Extended Stay America.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your feedback! We're pleased to hear that your check-in process was quick and easy. Our goal is to provide a smooth and hassle-free experience from arrival to departure, ensuring our guests feel welcomed and comfortable. We truly appreciate your support and look forward to welcoming you back to Extended Stay America for another seamless and enjoyable visit!Sincerely,Hotel Management 

Business response:

Dear Nikki, We sincerely apologize for the issues you encountered with the blinds and the cleanliness of the bathtub. These are certainly not the standards we strive for, and we will address these concerns immediately to ensure future guests have a more comfortable experience. We appreciate your constructive comments and will work on improving these areas. We hope to have the chance to provide you with a better stay next time.Sincerely,Hotel Management