Extended Stay America Select Suites - Bentonville

Business response:

Dear Sarah, Thank you for being our guest and sharing your kind remarks. Providing a peaceful and comfortable environment for our guests is always our top priority, so we're delighted to see that you had a pleasant experience. Thank you for choosing Extended Stay America, and we hope to welcome you back for another enjoyable stay soon!Sincerely,Hotel Management 

Business response:

Dear Stacie, Thank you for choosing our hotel for your visit. While we are glad you were satisfied with many aspects of your stay, especially regarding our location with easy highway access, we are disappointed that we did not meet your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management 

Business response:

Dear Larry, Thank you for staying with us and sharing your candid review. We're glad you could take advantage of our services and accommodations at a very reasonable price. We always aim to keep our rates competitive with other hotels in the area while maintaining our high standards at the same time. However, we regret any disappointment you encountered during your stay. We are continually working to improve our guests' comfort and satisfaction and hope you will consider trying us again in the future.Sincerely,Hotel Manageme... read more