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Extended Stay America Select Suites - Bentonville
- Hotels
- Bentonville, AR
About this business
Location details
1201 Phyllis St, Bentonville, AR, 72712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was clean staff very friendly Would be nice to have breakfast served.
All clean and glad to see all carpet (in rooms and hallways) is gone. Handy location. Plan on using your phone as a hotspot if you need decent internet unless you are willing to pay for "upgraded" wi-fi. Stayed for a week and all staff I interacted with were friendly.
Business response:
Dear Mark, Thank you for your feedback and for staying with us for the week! We are glad you appreciated the cleanliness and the new flooring. It is great to read that our staff made a positive impression during your stay. However, we apologize for any inconvenience with the internet, and we will continue to explore ways to improve our Wi-Fi service for all guests. We hope to welcome you back soon at Extended Stay America!Sincerely,Hotel Management
I had a couple of problems in my room and after reporting them someone was at my room within 5 minutes to fix the problem
The property was ok and clean enough the area is ok plenty of places to eat but I stood around waiting for 15 minutes waiting for someone to come to the desk so I could check in thought that was crappy
Business response:
Dear Byron, Thank you for your feedback. We are glad you found the property clean and the location convenient. However, we sincerely apologize for the delay you experienced during check-in. This is not the level of service we aim to provide, and your comments have been shared with our team to ensure that such situations are addressed more efficiently in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother experience.Sincerely,Hotel Management
CHARLES IS CUSTOMER SERVICE. Well i had a great stay due to Charles. He went above and beyond what he had to do to make our stay great. Thanks again Charles... Great customer service...
Business response:
Dear Chad, Thank you for taking the time to share a review! We are thrilled to hear about your great stay and Charles' exceptional service at Extended Stay America. We will be sure to recognize him for his dedication. Looking forward to welcoming you back!Sincerely,Hotel Management
Needed complementary breakfast. Not homey.
Business response:
Dear Rebecca, Thank you for your feedback. We are sorry our breakfast offerings and ambiance did not meet your expectations. We appreciate your input and will consider it as we strive to improve our guest experience. We hope to welcome you again in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Bentonville
How is Extended Stay America Select Suites - Bentonville rated?
Extended Stay America Select Suites - Bentonville has a 4.2 star rating with 253 reviews.
When is Extended Stay America Select Suites - Bentonville open?
Extended Stay America Select Suites - Bentonville is open now. It will close tomorrow at 12:00 a.m.