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Extended Stay America Select Suites - Bentonville
- Hotels
- Bentonville, AR
About this business
Location details
1201 Phyllis St, Bentonville, AR, 72712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Amazing five star There a good place good clean and kind staff. This is a great hotel
No carpet Really interesting that there is no carpet in the hotel. Made the room very uncomfortable
Business response:
Dear Melissa, We’re sorry to hear that the absence of carpet made your room feel less comfortable. Many of our locations feature hard-surface flooring as part of our updated design to support cleanliness and ease of maintenance. However, we recognize that guest preferences vary, and your input is valuable as we evaluate future enhancements. We appreciate you taking the time to let us know how we can improve your experience. We hope to regain your trust in the future. Sincerely, Hotel Management
No carpet Really interesting that there is no carpet in the hotel. Made the room very uncomfortable
Appreciate the ground floor access and their ability to allow my bikes in the room! I won’t stay there again because of the cockroaches!
Business response:
Dear MICHAEL, Thank you for your feedback. We're glad you appreciated the convenience of ground-floor access and our flexibility with storing your bikes. However, we sincerely apologize for the pest issue you encountered during your stay. This is not acceptable, and we’ve addressed your concern with our pest control team to ensure immediate action is taken. Your comfort and safety are very important to us, and we’re committed to making necessary improvements. Thank you again, and we hope to welcome you back. Sincerely, Hotel... read more
Manager was very personable and helpful. Room and facility is very clean. I’d recommend Extended Stay America in Bentonville Arkansas to anyone.
Business response:
Dear Michael, Thank you for your kind review and for recommending Extended Stay America. We're delighted to hear that you found the room and facility very clean and that our manager made a positive impression with their helpful and personable service. It's always our goal to ensure every guest feels comfortable and well taken care of during their stay. Your support means a great deal to us, and we truly look forward to the opportunity to welcome you back! Sincerely, Hotel Management
Nice property, quiet and friendly staff.
Not Satisfied It was not suitable for vacation more like a apartment style living no perks
Business response:
Dear Guest, We’re sorry to hear that our extended stay setup did not align with your vacation expectations. Our property is designed to offer apartment-style accommodations with kitchenettes and amenities suited for longer stays, but we understand this may not meet everyone's travel needs. Your comments are important and help us improve how we present our offerings to guests. We appreciate you choosing us and hope to better meet your expectations in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Bentonville
How is Extended Stay America Select Suites - Bentonville rated?
Extended Stay America Select Suites - Bentonville has a 2.9 star rating with 654 reviews.
When is Extended Stay America Select Suites - Bentonville open?
Extended Stay America Select Suites - Bentonville is open now. It will close tomorrow at 12:00 a.m.