Extended Stay America Select Suites - Bentonville

Business response:

Dear Guest, We’re sorry to hear that our extended stay setup did not align with your vacation expectations. Our property is designed to offer apartment-style accommodations with kitchenettes and amenities suited for longer stays, but we understand this may not meet everyone's travel needs. Your comments are important and help us improve how we present our offerings to guests. We appreciate you choosing us and hope to better meet your expectations in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We understand that you found your room clean and basic, but we strive to provide comfortable and well-maintained accommodations for all our guests. We continuously work to balance simplicity with quality to meet diverse needs. Your input helps us understand what matters most to our guests, and we hope to enhance your experience even further on your next stay. We appreciate your choice to stay with us and look forward to welcoming you back to Extended Stay America soon. Sincerely, Hote... read more

Business response:

Dear Guest, Thank you for your feedback. We’re delighted to hear you enjoyed the quiet atmosphere during your stay with us. A peaceful and relaxing environment is something we strive to provide, and it’s great to know we delivered that experience for you. Whether you're here for work or rest, we want every guest to feel comfortable and undisturbed. We truly appreciate your kind words and support, and we look forward to the opportunity to welcome you back to Extended Stay America.Sincerely,Hotel Management