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Extended Stay America Select Suites - Birmingham - Inverness
- Hotels
- Birmingham, AL
About this business
Location details
101 Cahaba Park Cir., Birmingham, AL, 35242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not so good
Business response:
Stacey, first and foremost, we would like to offer you our apologies for the inconvenience you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
Parking area dark. Police checking often led me to think it has a history of needing to be checked. Young lady at the desk was awesome. Very helpful. Room was just plain dirty. Ants, mildew around tub. 2 chairs in eating area were nasty. Need replaced.
Business response:
Thank you for your feedback. We are sorry you did not feel secure at times. Please know, we also work very closely with the local Police Department to keep all of our guests safe and secure during their stay. We also apologize for the cleanliness issue you encountered in your room. We have shared your comments with the housekeeping team to be more diligent in their efforts going forward. On a positive note, we are pleased you liked our front desk associate. We hope to host you again in the future so that we can provide you w... read more
Business response:
Thank you for your valuable feedback.
Pethatic service stupid staff don’t know how to talk to customer
Smelled so bad I had to check out after one night. Hallways unbearable. Never again.
Business response:
We apologize for the smell you experienced on your stay. We work hard to provide a clean and comfortable environment for your stay and we're sorry that the smell compromised your experience. We have alerted our housekeeping department and we are working to rectify the issue. We appreciate you alerting us to this issue, and we hope that you will come back and stay with us again. Sincerely, Hotel Management
Business response:
Thank you for your valuable feedback.
Business response:
Thank you for your feedback. I am sorry that you did not enjoy your stay.
Business response:
Thank you for your feedback. I am sorry that you did not enjoy your stay.
The rooms wasn't clean and they smelled like smoke
Business response:
Tineka, thank you for being our guest. We apologize for the cleanliness issues you encountered in your room and the smoke smell you experienced while you were here. Please be assured that we have discussed your concerns with our housekeeping team, and we're working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. Also, know we are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away... read more
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Inverness
How is Extended Stay America Select Suites - Birmingham - Inverness rated?
Extended Stay America Select Suites - Birmingham - Inverness has a 3.5 star rating with 945 reviews.
When is Extended Stay America Select Suites - Birmingham - Inverness open?
Extended Stay America Select Suites - Birmingham - Inverness is open now. It will close tomorrow at 12:00 a.m.