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Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd.
- Hotels
- Charleston, SC
About this business
Location details
7477 Northside Dr, Charleston, SC, 29420, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Most of the TV channels didn't work. It kept saying no signal
Business response:
Dear Eric, We appreciate you staying with us and providing your feedback. Although you had a pleasant time, but please accept our apologies for the issues you experienced with the television channels. We make every attempt to create a home away from home atmosphere, and we understand your frustration of not being able to access your favorite channels. Our front desk team could have helped you if informed about the issue. We will discuss this with our technical team to address them on a priority basis. Please return and allow... read more
Watch your money Had problems with extra nights on my card. My associate also had extra charges . Pay with cash. Don't use personal account or credit cards. Pay attention bro your bill before and after you leave. Overall the property was ok for a short stay.
Business response:
Dear Guest, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
A great place to stay!
It was ok. Because I have a service dog they put me on the first floor. I really appreciated them doing that because a ; lot of places I stay at that accommodating.
Business response:
Dear Linda, Thank you for choosing Extended Stay America and sharing your review. We're pleased to read that you had a pleasant stay, and we appreciate your understanding of our efforts to accommodate your needs by assigning you a room on the first floor for your service dog. Providing a comfortable and accessible experience for all our guests is important to us, and we're glad we could meet your needs in this regard. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Deasmond is wonderful. My experience at this hotel has been great. I haven’t had any issue and everyone has been helpful. Safe and conveniently located
Clean room and comfortable bed.
Business response:
Dear Haley, We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. We love to hear when a guest has had a wonderful night's sleep! Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. Thank you for giving us the opportunity to host your visit, and we hope to provide you with another great stay soon. Sincerely,Hotel Management
Clean and the price wasn’t bad
Frequently asked questions about Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd.
How is Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. rated?
Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. has a 3.3 star rating with 1,027 reviews.
When is Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. open?
Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. is open now. It will close tomorrow at 12:00 a.m.