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Extended Stay America Select Suites - Charleston - North Charleston - I-526
- Hotels
- North Charleston, SC
About this business
Location details
4835 Rivers Ave, North Charleston, SC, 29406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everyone was very helpful and the rooms were very clean.
Business response:
We are thrilled to hear you enjoyed your stay at Value Place. No matter what brought you to Value Place, we are glad that you encountered our respectful, helpful and friendly team that is dedicated to making your stay live up to your standards. Thank you for the positive review. We wish you well in your future travels and hope you chose to stay with us again soon!
Business response:
We appreciate you taking time to share your experience with us. We hope you enjoyed your stay at Value Place and we hope you choose to stay with us again soon.
Would Return The staff responded to our concerns, they were helpful and flexible. Beds were not very comfortable, however, the room was clean. Enjoyed the convenience of having a kitchen. Overall, I would recommend it and would likely use again.
Business response:
We are glad you chose to give Value Place a try, and did not regret it! We, as a team, strive to provide guest the best experiences possible when staying with us. We thank you for your positive note and hope to see you back with us again soon.
All around o.k. The hotel was nice, clean, secure, the staff was friendly and helpful. You have to do everything yourself (i.e.) Take ur own towels & sheets to the front desk. Over all the hotel was quiet, not to far from stores and all the fastfood restaurants u could ever want
Business response:
Value Place strives to provide guests with an environment they can enjoy, feel comfortable and safe, and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.
The property was sketchy and i could not check in because it was 12:08 and they stated they do not have staff on property after 12 midnight. I was stranded. I stated to the lady that I called due to my flight being delayed and you stated no such thing I was PISSED.
This was the worst stay Ive ever had. I wasnt going to leave a review because I was asking for assistance and was denied so here goes. I booked online pics look bright clean and cute. Traveling as a single female I was trying to find safety. I checked in ran and dropped my bag off in the room I didnt check it out I was running late. I got lost on the way there. When I got back to the hotel I noticed how bad things were. There were broken beer bottles in front of the front door and bugs inside. I went to my room and after loo... read more
Business response:
Dear Andrea, We’re sorry to hear about the multiple challenges you encountered in your room, particularly the door lock and the overall cleanliness. Most importantly, we regret to read about the service issue you outlined with the front desk. This is not the typical feedback we receive about our staff and their service. Your concerns are taken seriously, especially those about the refund, and we truly apologize for the disappointment caused. We do appreciate your observations and concerns, and we have taken note of both. We ... read more
Dirty rooms with “visitors” (bugs, cockroaches), mold in shower curtains, mold in windows, dirty kitchen, dirty bathroom, sticky floor, broken beer bottles at the entrance, ETC, ETC, ETC… I do NOT recommend this place at all.
Business response:
Dear Itamar, We’re truly sorry to hear about the experience you described, and we sincerely regret that your stay did not reflect the standards we strive to maintain. The issues you mentioned are concerning, and your feedback has been shared with our housekeeping team so immediate attention can be given to the areas that fell short. We understand how disappointing this must have been and apologize for the discomfort it caused. Please know that we’re committed to making improvements, and we hope you’ll consider giving us anot... read more
Lobby and hallways smelt of weed. Elevator was oversprayed with fragrance. Room lacked a shower curtain and a battery on the smoke detector. The window blinds were broken and the floor left our socks brown. There was a grainy sugar-like substance on the bed cover.
Business response:
Dear Whitney, Thank you for sharing your experience with us. We sincerely apologize for the inconveniences you encountered during your stay, and we aim to provide a comfortable, well-maintained environment for all our guests. Your observations have been shared with our maintenance and housekeeping teams so that any necessary improvements can be addressed promptly. We appreciate your patience and understanding, and we hope you will consider giving us another opportunity to provide a more seamless and pleasant experience in th... read more
Very strange experience When we arrived there were 5 people standing in line to check in or speak with desk clerk . One lady was yelling through a closed wooden window . After several minutes of back & forth yelling a man with value place polo opens locked door and states : ya'all have to wait , I am counting money So we waited
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
Frequently asked questions about Extended Stay America Select Suites - Charleston - North Charleston - I-526
How is Extended Stay America Select Suites - Charleston - North Charleston - I-526 rated?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 has a 2.7 star rating with 997 reviews.
When is Extended Stay America Select Suites - Charleston - North Charleston - I-526 open?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 is open now. It will close tomorrow at 12:00 a.m.