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Extended Stay America Select Suites - Charleston - North Charleston - I-526
- Hotels
- North Charleston, SC
About this business
Location details
4835 Rivers Ave, North Charleston, SC, 29406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was charged and upon arrival I was told that no rooms were available. This happened after i called to confirm availability before making reservation
Business response:
Dear Jamaahl, We sincerely apologize for the inconvenience and frustration caused by the unavailability of rooms despite your confirmed reservation. This situation does not reflect the level of service we aim to provide. We understand how upsetting it must have been, especially after confirming availability in advance. Your comments have been shared with our management team to ensure better coordination between our front desk and reservation systems to prevent such issues in the future. We truly appreciate your understanding... read more
I got this room for my daughter and her friends so they could attend a concert, while they said the front desk staff was very nice the hotel itself was scary. As soon as they walked in they felt very unsafe. The bathroom shower had mold, there was mold around the windows and they said it had a very bad smell, as well as being greeted by some bugs. I know this is South Carolina and there are lots of bugs but when they got back from the concert, they saw four cockroaches not Palmetto bugs in a span of five minutes and since th... read more
Business response:
Dear Jennifer, We sincerely regret to hear about the discomfort they felt during their visit, including concerns about safety, cleanliness, mold, odors, and the presence of bugs. This is not the standard we strive to maintain, and we apologize for the inconvenience caused. Your comments have been shared with our housekeeping and pest control teams for immediate corrective action. We appreciate your feedback as it helps us improve, and we hope to provide a much better stay in the future. Sincerely, Hotel Management
everything old and worn, floor in room was sticky. no hand towels. halls dark. felt like you were entering an mexican jail
Absolute dirtiest place ive ever
Not so great There were crumbs or some sort if debris on bed sheets. There was no ice bucket. The exit only doors were broken. The website description stated: Grab and go breakfast available. There weren't any. For the price, I expected more.
Liked anything...nasy
Frequently asked questions about Extended Stay America Select Suites - Charleston - North Charleston - I-526
How is Extended Stay America Select Suites - Charleston - North Charleston - I-526 rated?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 has a 2.7 star rating with 997 reviews.
When is Extended Stay America Select Suites - Charleston - North Charleston - I-526 open?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 is open now. It will close tomorrow at 12:00 a.m.