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Extended Stay America Select Suites - Charleston - North Charleston - I-526
- Hotels
- North Charleston, SC
About this business
Location details
4835 Rivers Ave, North Charleston, SC, 29406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Left the hotel and went elsewhere Smelled like urine thru lobby and room
Business response:
Oh no --- We are so sorry to hear that you got a bad impression of our hotel before you even got to stay with us! We appreciate hearing how we’re coming across and what you’ve described is certainly not the first impression we were aiming for; we’re sorry we disappointed you.
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
Do your due diligence! I booked this hotel very hastily without doing my research. The hotel wasnt bad at first glance except for the unusual late check in procedure. The hallways have linoleum flooring which echoes and feels cheap. The room was one step above a roach motel. Oh yeah I killed 4 German cockroaches that night in my room. I pulled the sheets down to check for bedbugs. Instead I discovered stains all over the sheets. Hairs and dirt in there too. Only conclusion to make was that the sheets were never changed. The ... read more
Business response:
Thank you for your review. We are so sorry to hear that you were dissatisfied by the cleanliness of your room. In addition to friendly service, we are known for our super clean rooms so we are terribly sorry for disappointing you with a less than sparkling clean room.
Property was dirty and in a bad neighborhood, at check in we were told not to go to the gas station next door after dark. Could smell weed in the hallways and a lot of rough looking people around in the hotel. Just not for me. They were nice enough to cancel my second night and I stayed elsewhere.
Business response:
Thank you for the detailed feedback. It is important for us to know how we're coming across and it sounds like we were not what you expected to say the least. We do have many very happy guests who want a simple, affordable stay - a great place at a great price. It sounds like our accommodations did not meet your needs and we are sorry we disappointed you.
Horrible place It was so bad we didn’t stay. We left and found another hotel. The Pitts!!!
Business response:
Oh no --- We are so disappointed to hear that you got a bad impression of our hotel before you even got to stay with us! I apologize for the great inconvenience this caused you and for the bad impression it left you with. Best Wishes in all your future travels.
We had the worst check in, the room had no toilet paper and I got bit by bed bugs all night, I’m so disappointed at stying in this place
Business response:
Thank you for your feedback. We are terribly sorry to learn that you had a disappointing stay. We appreciate hearing your insights and hope your future travels are truly wonderful ones.
This was the worst experience of my life regarding a motel/hotel stay. I simply needed a good nights rest before traveling. The washer didn’t work. The dryer didn’t work. The exhaust fan in the bathroom didn’t work. All I needed was a hot shower before bed. I got my 8 month old asleep and as soon as my shower started to steam the smoke detector went off. I could t get it to stop for over 30 minutes. Then it made an EXTREMELY loud beep all night long. I may as well slept in my car!!!!!
Business response:
Thank you for taking the time to provide us with feedback on your stay. I'm so sorry that it was unsatisfying to say the least. There’s almost nothing worse than losing a good night’s sleep and we are so sorry to hear that and that you did not come away with a good impression of our hotel. We wish you only the best in your future travels.
Overcharged for a lesser room than I booked Upon arrival, I was informed that the room I booked (non-smoking double beds) was unavailable. I was offered a smoking room which was not acceptable to my 11 year old and I. The woman offered us a non-smoking full size bed. I inquired as to the price and she said the same. Since it was 9:30 p.m., I had no other choice. She ran my debit card and it was declined. I needed to transfer money in the morning and would then pay. When I went to the desk in the morning, I explained the situ... read more
Business response:
I'm so sorry to hear about these frustrations and hope your travels ahead are truly wonderful ones.
Business response:
We are sorry you did not enjoy your stay with us.
Frequently asked questions about Extended Stay America Select Suites - Charleston - North Charleston - I-526
How is Extended Stay America Select Suites - Charleston - North Charleston - I-526 rated?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 has a 2.7 star rating with 997 reviews.
When is Extended Stay America Select Suites - Charleston - North Charleston - I-526 open?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 is open now. It will close tomorrow at 12:00 a.m.