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Extended Stay America Select Suites - Charleston - North Charleston - I-526
- Hotels
- North Charleston, SC
About this business
Location details
4835 Rivers Ave, North Charleston, SC, 29406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was dirty Toenail on the floor and it was not clean Staff was great and friendly Give us a refund read away
Business response:
Thank you for this feedback. We are known for being super clean and we are embarrassed that we disappointed you with a less than sparkling clean room. We would love to welcome you back for a more typical fresh, clean stay with us.
Smelly loud room My nonsmoking room smelled so thick with cigarette smoke that my clothes smelled like cigarettes the next day. Noise was loud from the street and from other rooms.
Business response:
I'm so sorry to hear about your unsatisfying stay. This is not what we intended for you and hope your future travels are truly wonderful ones.
Hotel stay Very dirty. Stains on room floors, tub, tables, etc. felt unsafe with many people hanging around out front
Business response:
I'm sorry to hear that you were not satisfied with the cleanliness of your room and that you weren’t able to feel relaxed during your stay. I apologize for the inconvenience and wish you only the best in your future travels.
Not so good Looks can be deceiving. The outside of the hotel looked nice even though the neighborhood was questionable and the inside matched the neighborhood, questionable
Business response:
I'm disappointed that we did not impress you more positively. Thank you for sharing your feedback and for staying with us.
The place was disgusting. Bugs everywhere!! If it wasnt for the fact that I absolutley needed somewhere just to sleep, I would have left. GROSS!! DON'T STAY HERE AND FIND SOMEWHERE ELSE!!
Business response:
Thank you for your comments. We take suspected pest sightings very seriously and initiate swift action to be sure our property stays bug-free. We are distressed that you got such a bad impression of our hotel.
Accidentally picked the wrong dates and Tried to get my room changed for VERY the NEXT day instead was told I could do so when I called to get things situated I was lied too
Business response:
Oh no! I'm so sorry to hear about the confusion with your reservations and apologize for the frustrations you experienced.
Business response:
Thank you for rating our hotel.
Just throw the whole hotel away I've stayed in a lot of hotels, but I believe this one is by far the worst. I've had rooms with soaken wet floors, have been put in rooms at other hotels they had people in I'm already, and I Have been put in rooms where the air conditioners didn't work. But this hotel makes all of those look amazing. 1st of all it's in a run down raggedy part of town, the lobby is literally the size of a closet, the entire hotel smelled like marijuana And stinky feet. The bed was like some sort of fold out fr... read more
Business response:
We are so sorry we disappointed you. Thank you for mentioning our friendly staff. They work hard to make every guest's experience a great one and it truly is heartbreaking to know that we let you down.
There was nothing that stood out about this place that I enjoyed. It says you get free wifi but what you don't know until checking in is that you only get 1 device free, for more than one device you have to pay extra. And i have no idea what I paid for each night of my stay, you have to take your own trash out like it's an apartment...i checked in late an was just told to call 500 when i got there and i did but it was 45min before i got someone to come down an check me in. My bathroom door was so ajar i had to slam it shut e... read more
Business response:
Thank you for sharing this feedback. We will use it to always be improving and we appreciate hearing from you.
Frequently asked questions about Extended Stay America Select Suites - Charleston - North Charleston - I-526
How is Extended Stay America Select Suites - Charleston - North Charleston - I-526 rated?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 has a 2.7 star rating with 997 reviews.
When is Extended Stay America Select Suites - Charleston - North Charleston - I-526 open?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 is open now. It will close tomorrow at 12:00 a.m.