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Extended Stay America Select Suites - Charleston - North Charleston - I-526
- Hotels
- North Charleston, SC
About this business
Location details
4835 Rivers Ave, North Charleston, SC, 29406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty sheets manager has nasty attitude no housekeeping the whole stay
Business response:
Thank you for bringing the issues with the cleanliness and customer service to our attention. We can't apologize enough for failing to exceed your expectations and deliver a clean and comfortable stay. Regarding the housekeeping, since we are more of an extended stay, we offer bi-weekly cleaning and offer more for a small additional fee. We are so sorry if you were not aware of this, and for any inconvenience that was caused. We will make sure that we take your feedback and address it at the property level for proper action ... read more
Business response:
Thank you for taking time to review our hotel, Kristi. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
The manager said I had past fees from a previous stay. I have my receipt to show she's being dishonest. I left for school and a friend staying with me at Woodspring started a week later. As I was leaving, I paid for his last week in cash which my receipt shows so I'm not sure if that cash was stolen or what but to never call me, 6 months ago, you could have deactivated the door key, there are numerous ways this could have been cleared up 6 months ago. I should also be refunded for this stay that was cancelled by your manager
Business response:
We are so sorry that you encountered an issue with billing, Robert. We also understand your frustration over the charge and the timeline in which this was brought to your attention. We do hope that you were able to discuss it with the property for more clarification and resolve. Again, we apologize for any inconvenience that this caused and we wish you all the best in your future travels.
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Moesha. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Danielle. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
Business response:
We are terribly sorry to see that you had such a disappointing stay with us. Our goal is to deliver a clean, comfortable and exceptional experience to each of our guests and we can't tell you how sorry we are that this did not come across. We would love the opportunity to welcome you back for a much better experience.
Business response:
Thank you for taking the time to review your recent stay at our hotel. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
You pay for what you get. Cheap hotel, and everything cheap on the inside. Definitely needs a remodel
Business response:
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are sorry that hotel did not meet your needs and that failed to exceed your expectations. We do wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Charleston - North Charleston - I-526
How is Extended Stay America Select Suites - Charleston - North Charleston - I-526 rated?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 has a 2.7 star rating with 997 reviews.
When is Extended Stay America Select Suites - Charleston - North Charleston - I-526 open?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 is open now. It will close tomorrow at 12:00 a.m.