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Extended Stay America Select Suites - Charleston - North Charleston - I-526
- Hotels
- North Charleston, SC
About this business
Location details
4835 Rivers Ave, North Charleston, SC, 29406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are sorry you did not have a wonderful stay with us.
Business response:
Thank you for rating our hotel. We are sorry you did not enjoy your stay with us.
The bed was very uncomfortable and felt like it was going to break or fall apart at any moment. It was basically a futon frame made from thin and cheap metal material and the mattress was terrible.
Business response:
I'm so sorry to hear that you were very disappointed with the bed during your stay with us. Thank you for your feedback so we can improve and hopefully make a much better impression on future guests.
The staff was friendly and check in was pleasant. The room was not clean. A lot of grease on the stove top. Flush had not been cleaned. Bar of used soap on the sink in the bathroom. Floor not clean. Blind on window didn't come down all the way. Holes in screen. Mattress and pillows were terrible quality.
Business response:
Thank you for your review. I’m so sorry to hear that our hotel didn't make a more positive impression on you. I appreciate that you mentioned the friendly staff. They work hard to provide great guest service and we appreciate that you noticed that. Best wishes in your future travels.
Never again Noises from above floors and through the halls. Not queen beds only "full " size but on a cot-type spring base. Can you say "Squeaky"?
Business response:
Thank you for taking time to review our hotel. We are sorry to hear that our beds did not meet your expectations and for the noise you experienced during your stay with us. We apologize for the inconvenience this caused you. Thank you for your feedback.
Booked the room but couldn’t make it there in time. Was charged anyway. No mercy.
Business response:
Thank you for sharing your experience. I wish your stay had been more pleasantly memorable as it is for so many of our guests and I’m so sorry to hear that there was some confusion about our refund policy that has left you with a bad impression. We wish you only the best in your future lodging and travels.
Business response:
Thank you for taking time to rate our hotel. We are so sorry you did not enjoy your stay with us.
Not so good very bad neighborhood
Business response:
I'm so sorry to hear that you weren’t able to feel relaxed during your stay. Our goal is to provide every guest with an all-around positive experience and we are sorry this was not the case for you during this visit. Thank you for sharing your feedback.
Business response:
Thank you for taking time to rate our hotel. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Frequently asked questions about Extended Stay America Select Suites - Charleston - North Charleston - I-526
How is Extended Stay America Select Suites - Charleston - North Charleston - I-526 rated?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 has a 2.7 star rating with 997 reviews.
When is Extended Stay America Select Suites - Charleston - North Charleston - I-526 open?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 is open now. It will close tomorrow at 12:00 a.m.