This profile has been claimed by the business owner or representative.
4835 Rivers Ave, North Charleston, SC, 29406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
From the outside this property looks good, however once in the room the high standard of the outside falls crashing the costumer to the realization that there are vast presents of roches, the dust and food particles on the floor made walking with out shoes a health hazard and to top it off during the night there is a steady rhythmic drop of water should that emanate from the upper wall on the bed frame. For those that want a self esteem drop and feel low. please try this hotel it will only make you feel grateful that you lef... read more
Business response:
We just hate disappointing guests. We are so sorry you were not pleased with your stay.
I didn't look like the property the staff wasn't good with cleaning and one of the maintenance crew scratch my boyfriend car and the manager didn't want to pull up the camera showing it and make up an excuse she said she was going to call him when they system come back up it came back up and she never called and left for today too much noise slamming doors and someone outside was playing with they car alarm won't stay here again.
Business response:
We are so disappointed to hear that you got a bad impression of our hotel during your stay. We strive for an all-around positive guest experience and we’re sorry that was not your experience. We wish you the best in your future travels.
The room :-( Room was not cool Only one bath towel no wash cloth called front desk to get more towels Office was closed R E A L L Y !!!! ..... due to construction in the walkway to get to my room... had to enter in side delivery door carry luggage up 2 flights of stairs UNBELIEVABLE
Business response:
Thank you for the feedback. We will use it to improve and we hope your future travels are great ones.
Oh boy Dirty grimy floors that had not been mopped for a long time (socks filthy in a matter of minutes), bathtub grim built up around the tub, along with hair in the tub. Muck on the walls near the bed. Beds lumpy / lopsided beds and one flat pillow per guest. Stands of hair in the beds, we are sure the sheets were not fresh- we were worried about bed bugs but thankfully that did not happen. No toilet paper in the bath rooms, not even tissues, or even an ink pen or something to write on. Not enough towels (two towels for 4 ... read more
Business response:
Thank you for the feedback. We will use it to improve and we hope your future travels are great ones.
Not Too Good Needed a quick stop in 100 degree heat. Found this one close to Charleston and decided to stay. One word for this hotel”Spartan” Worn out bed, creaking and popping springs, looked like someone was punching the fridge, large gash marks, hair in shower, uncomfortable minimal furniture. No staff other than single woman at front desk. AGGRESSIVE PANHANDLERS ROAMING PARKING LOT. When I went out for breakfast the next morning the manager asked where I was staying, when I told him he just laughed. I can NOT recommend t... read more
Business response:
We are so sorry to hear that you got a very bad impression of our hotel during your stay. We strive to provide guests with a terrific stay and we're sorry this wasn't the case for you. Best wishes in your future travels.
The outside looks very nice but the inside had odor- floors were gross. Bed was uncomfortable. Rap music blaring with no consideration of others. The atmosphere was sketchy to say the least.
Business response:
I'm sorry to hear that this was your impression of our hotel and that we let you down.
I tried to cancel and was told I was too late and I understand. Once me and my family entered the hotel a horrible stench mask the entire 1st and 2nd floor. We figured since only For one night we’ll just deal with it. Once we get into room the bed sheets have hairs all over them dirt in them as well. As we’re leaving now the stench is on the second floor as well. I will be taking the charges up with my bank as conditions were not great at all. Michael Kirby
Business response:
We are sorry you did not enjoy your stay with us. Thank you for your feedback.
Check into the room it was still dirty food in places it shouldn’t be could feel dirt on the floor with shoes on. Stayed long enough to find another hotel after paying $700 for nine days. Was there no longer then 20min
Business response:
Oh no --- We are so sorry to hear that you encountered food left in the room. You must have been so disappointed by the cleanliness of your room during this stay. We promise a clean room to every guest and it sounds like we fell short here. Your comments have been shared with our operations team to ensure future stays are pleasant ones. We are eager to provide you with a clean, comfortable room you deserve if you would consider staying with us again.
Dirty, nasty place. On check in there were several people being let in & out without across cards.
Business response:
We are so sorry for disappointing you.
Extended Stay America Select Suites - Charleston - North Charleston - I-526 has a 2.7 star rating with 998 reviews.
Extended Stay America Select Suites - Charleston - North Charleston - I-526 is open now. It will close tomorrow at 12:00 a.m.