Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park

Anonymous 

on Expedia

6 years ago

The hotel was very dirty and uncomfortable to get around with too many stairs and no elevator. Horrible place. 

Eric 

on Expedia

6 years ago

Sold my room Was disrecpected room was sold 

Anonymous 

on Expedia

6 years ago

Dirty hallways, had weird smell in room. Broken kitchen cupboards. 

Anonymous 

on Expedia

6 years ago

The gentleman that check me in he was very nice. The woman who checked me out was not nice at all when I asked for a late check-out her response was no. And after me just standing there staring at her with no face expression she said I give you extra 30 minutes that's it. This hotel is not for a place for a man to take his family on a vacation. The bathroom fan cover was off and it look like the fan blades have not been cleaned in years. The hotel stinks and when we return back home we wash all our clothes to include the one... read more

Richard 

on Expedia

6 years ago

Hotels Rep booked incorrect type of room needed I asked for a handicap room on the first floor because I have problems climbing stairs and my wife had eye surgery on the day of our stay. Your representative assured me we would be in a handicap room. This hotel has NO elevator, the room we got was on the 3rd floor, that room was already occupied and there were no signs on the stairs to direct us to a shortcut to the 3rd floor. The person at the front desk was helpful to get another room but it was still on the third floor. My... read more

Anonymous 

on Expedia

6 years ago

I arrived to the property where I had reserved my room, only to be told that there were no Rooms available (Let's not forget that I had a room booked and reserved through Expedia). So the staff member sends me to another Extended Stay (a 15min drive in the opposite direction where I needed to go) where i arrive to be told that she DID NOT send me there (But she had forgot about my reservation email AND the written note with the New hotel address on it). I finally ger checked into my room to find out that its NOT the hotel ro... read more

Anonymous 

on Expedia

6 years ago

When I arrived to the hotel the lobby had a bad smell. On my way to the room i noticed another bad smell. I get to the room and it was dirty. The bed was not made there was an un made cot in the room. There were used towels in the bathroom and kitchen area. I went back to the front desk to tell them and demand a refund. The front desk worker Malik was not able to process the refund. He call the GM and the helpdesk and no body answered the phone to assist him. I had to wait 2 days in order to get my full refund