Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park

Elisa 

on Expedia

3 years ago

The room had a terrible odor and you could hear everyone above and next door 

Anonymous 

on Expedia

3 years ago

Not a good stay…. Front desk was friendly but it took long to check us in, room smelled like people was smoking there, carpet had cigarrette burns, sink in the bathroom smelled like sewage… bed not comfortable at all, I am not sure where the vending machine was because there is no signs…. 

ROBIN 

on Expedia

3 years ago

Shower broken, no ice or icemaker, the bed looked like a large cot that came from homeless shelter 

Elisa 

on Expedia

3 years ago

Uh, there were roaches. It did not look clean at all. Very dirty, would never return. 

Maria 

on Expedia

3 years ago

The young lady working the front desk was amazing her energy and customer service was excellent. On the other hand the owners need to take ownership for this establishment the carpets need to be replaced they are beyond the need of deep cleaning the floors need to be power washed the walls need fresh paint AND MOST OF ALL YOU THERE NEEDS TO BE A PEST CONTROLLER BROUGHT IN TO HANDLE THE ROACHES THIS IS BEYOND SAD. THIS PLACE HAS A LOT OF POTENTIAL BUT NEEDS TO BE OFF THE MARKET UNTIL UPDATES ARE MADE. A lot of wear and tear a... read more

Anonymous 

on Expedia

3 years ago

What a mis-Match and rip off place ! It is ok that hotels in “needy” conditions exists- fine with me. But don’t present them to your clients of hotels.com ! 1) unbelievable run down condition for the price ! 2) no cooking or table equipment in the room although described in the booking ! I left the hotel - did not use it. I demand my money BACK ! 

Anonymous 

on Expedia

3 years ago

I went to check in based on my reservation after driving 15 hours and your receptionist told me that I could not check in because the system was down and I would have to find a room somewhere else. Additionally, I was charged $121 for the room I didn’t get and I had to call to request a refund. This was absolutely the worst and most unacceptable experience I’ve ever had with lodging. 

Anonymous 

on Expedia

4 years ago

Gross Place This is one of the most disgusting places I’ve ever stayed at. The room is filthy and smells like urine. There were no sheets, pillows or blankets for the pull out sofa. The kitchen counter top was never wiped from the previous guest and it was sticky and filthy. There was excessive dust in the room and the carpets had burn marks in them. The bathtub was excessively stained. The blanket in the bed had pieces of dirt on it. I paid $109 through Hotels.com and the cost at the counter would have only been $77. What a... read more

Cordarius 

on Expedia

4 years ago

Microwa