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Extended Stay America Select Suites - Chattanooga - Airport
- Hotels
- Chattanooga, TN
About this business
Extended Stay America Hotel Chattanooga - Airport is located at 6240 Airpark Dr, Chattanooga, TN. This location is in the Hickory Valley - Hamilton Place neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
6240 Airpark Dr., Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excelente servicio y atención muy cómoda la habitación y geena la recepcionista es muy amable
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff, especially Geena. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you once more for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management
Extended Stay is close to the airport and affordable. They also did a great job at keeping the place clean and the exterior is well kept. However, some drawbacks particularly for my room: -the deadbolt would not lock in place. -the heating and ac unit was broken. It only had one functioning setting at 65 degrees at high speed. -there were no extra blankets or pillows. -the hold and cold settings were backwards on the faucets. Quite a few issues, however, it was clean and affordable.
Business response:
John, thank you for taking the time to share your feedback. We are glad to know you had a pleasant stay and that you were impressed with our location with easy access to the airport and that you liked our well-kept property. However, we are sorry for the maintenance issues you had in your suite. We have shared your comments appropriately to review and rectify them immediately. It was a pleasure hosting you, and we hope you will choose us again for a much better experience. Sincerely, Hotel Management
Business response:
Jeni, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
A lot of people had permanent residency at this location and permanent residency has lower-level rooms no elevator. They put us on the third floor. You had to go down and get the utensils pots pans plates coffee pot. Stairwells were not clean. It was an okay stay but I will not stay at this location again.
Business response:
Thank you for staying at our hotel. Although overall you had a pleasant visit, we are sorry the lack of an elevator was an inconvenience for you. Your comments with regard to the cleanliness have been shared with the housekeeping staff. We appreciate your feedback and hope you will choose us again in the future for a much better experience! Sincerely, Hotel Management
Business response:
Priscilla, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Excellent and very efficient, clean room. Very great experience.
Business response:
Justin, thank you for your awesome review. Making you happy makes us happy. We are glad that everything went well during your stay and that our refreshing accommodation made for a memorable experience. Thank you once more for choosing Extended Stay America. We hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
Business response:
Chelsea, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score for your excellent stay. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chattanooga - Airport
How is Extended Stay America Select Suites - Chattanooga - Airport rated?
Extended Stay America Select Suites - Chattanooga - Airport has a 4.1 star rating with 973 reviews.
When is Extended Stay America Select Suites - Chattanooga - Airport open?
Extended Stay America Select Suites - Chattanooga - Airport is open now. It will close tomorrow at 12:00 a.m.