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Extended Stay America Select Suites - Chattanooga - Airport
- Hotels
- Chattanooga, TN
About this business
Extended Stay America Hotel Chattanooga - Airport is located at 6240 Airpark Dr, Chattanooga, TN. This location is in the Hickory Valley - Hamilton Place neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
6240 Airpark Dr., Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I'll start by saying this property was not as bad as several reviews made it out to be. I had a 1st floor room and saw NO cockroaches. I did kill 1 small wood roach, in a wooded area, no big deal. The bed was comfortable and while I could not find any evidence of bed bugs, I did wake up early itchy, so I'm a bit suspicious. The bathroom door was so warped that it didn't fully close or latch. The electrical outlets are not convenient at all. To make the phone work I had to go behind the bed and gingle the cord. The fridge con... read more
Business response:
Thank you for taking the time to share your feedback. We apologize for the issues you faced in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you on a future date. Sincerely, Hotel Management
It was a decent stay. It was very homey. I loved the full sized fridge and mini stove top. I made tacos 😋. The TV was a bit small for the size of the room but watchable. The room and bathroom was clean and the staff was friendly.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked our courteous associates and your spotless accommodations along with a fully equipped kitchenette. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
When checking out, no one was at the front desk. The breakfast, not good, just a granola bar.
Business response:
Thank you for staying with us and leaving your review. We regret learning that our front desk staff member was not available during the time mentioned. We apologize for any inconvenience or frustration this may have caused you. We will look into what transpired, so this lapse in service is not repeated. We will also make a note of your feedback as we plan any changes to our breakfast offerings. We are grateful for your patience and hope you will revisit us on your next visit to the area. Sincerely, Hotel Management
Pretty gross. Rooms were dirty (floors hadnt been swept in a while), light bulbs burned out, etc. Fridge leaked water on the floor. We paid $135 for one night, and it wasn't even close to acceptable for that price.
Business response:
Your feedback is appreciated, and we also thank you for being our guest. However, we are sorry for the cleanliness and maintenance issues you encountered in your room. We have shared your comments with appropriate members of our team to look into this and ensure this is not repeated with our future guests. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chattanooga - Airport
How is Extended Stay America Select Suites - Chattanooga - Airport rated?
Extended Stay America Select Suites - Chattanooga - Airport has a 4.1 star rating with 973 reviews.
When is Extended Stay America Select Suites - Chattanooga - Airport open?
Extended Stay America Select Suites - Chattanooga - Airport is open now. It will close tomorrow at 12:00 a.m.