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Extended Stay America Select Suites - Chattanooga - Airport
- Hotels
- Chattanooga, TN
About this business
Extended Stay America Hotel Chattanooga - Airport is located at 6240 Airpark Dr, Chattanooga, TN. This location is in the Hickory Valley - Hamilton Place neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
6240 Airpark Dr., Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
convenient to airport, free breakfast (about what you would expect at this level though)
Business response:
Thank you for sharing your review online. We are glad to know you had an overall satisfactory stay and that you were impressed with our location being close to the airport. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
So I've stayed in worse hotels but this one had a few different issues. Bad things: The first staff member I met was rude (a blonde woman), our room door only locked if we slammed the door when we left, our bathroom sink didn't have hot water and the bathroom door didn't have a working lock, the kitchen stove burners were also old and rusted. And also the location is in a sort of sketchy area. Good things: Air and hetaing system worked really well, the refrigerator was a good size, clean, and very cold, the water pressure in... read more
Business response:
Victoria, thank you for your review. We apologize for the issues you encountered in your room. We have shared your concerns with the maintenance team so that they can take the necessary actions. We are also sorry for the poor experience you had with one of our associates. It is never our intention to disappoint any guest, and we apologize for letting you down. We have shared your comments with her so that such instances are not repeated. We understand the frustration and sincerely hope you will provide us another opportunity... read more
I love you guys I have always preferred to stay at this hotel over any other hotel because of the comfort of feeling like your in an apartment and the people that work there are wonderful and willing to work with you and for you at anytime.
Business response:
Stacey, it is always a pleasure to hear from our loyal guests and to know we are continually exceeding expectations. We are glad to know you enjoyed your stay and liked our comfortable accommodations and friendly and professional staff. Thank you for your review, and we look forward to your next visit. Sincerely, Hotel Management
quite and nice floor not clean It should be cleaner
Business response:
Pat, thank you for staying with us at Extended Stay America and for sharing your feedback. We will work with our housekeeping team to ensure we are more diligent in maintaining the cleanliness of our property. We are glad to learn you had an overall pleasant stay. We hope to see you again the next time you are in our area. Sincerely, Hotel Management
I'll start by saying this property was not as bad as several reviews made it out to be. I had a 1st floor room and saw NO cockroaches. I did kill 1 small wood roach, in a wooded area, no big deal. The bed was comfortable and while I could not find any evidence of bed bugs, I did wake up early itchy, so I'm a bit suspicious. The bathroom door was so warped that it didn't fully close or latch. The electrical outlets are not convenient at all. To make the phone work I had to go behind the bed and gingle the cord. The fridge con... read more
Business response:
Thank you for taking the time to share your feedback. We apologize for the issues you faced in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chattanooga - Airport
How is Extended Stay America Select Suites - Chattanooga - Airport rated?
Extended Stay America Select Suites - Chattanooga - Airport has a 4.1 star rating with 941 reviews.
When is Extended Stay America Select Suites - Chattanooga - Airport open?
Extended Stay America Select Suites - Chattanooga - Airport is open now. It will close tomorrow at 12:00 a.m.