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Extended Stay America Select Suites - Chattanooga - Airport
- Hotels
- Chattanooga, TN
About this business
Extended Stay America Hotel Chattanooga - Airport is located at 6240 Airpark Dr, Chattanooga, TN. This location is in the Hickory Valley - Hamilton Place neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
6240 Airpark Dr., Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We arrived late after our flight was canceled. Regina was very pleasant and helpful.
Like most hotelers, they give third party customers the worst rooms; a 3rd story facing the freeway and they had not wake up calls. Plenty of cockroaches around the stairs and open trash can.
Convenient to the airport, was the best thing. It is an extended stay but basic hotel amenities are missing. Had to pound on locked front door to get a key. (Flight arrived after midnight) no coffee in the room. Breakfast to go was only available for a short time
Business response:
Elisha, thank you for being our guest. We are glad our location close to the airport was perfect for your needs. However, we are sorry for your disappointment with the amenities and the inconvenience you had upon arrival. Please know, coffee maker for your suite is available at the front desk upon request. We value your suggestions regarding our breakfast offerings and will share it with the team for future additions. We hope to have another for a much better experience. Sincerely, Hotel Management
Not That Impressed. Check in was easy and clerk at front desk was very friendly. She told us that there was a grab and go breakfast in the office from 6:30 to 9:30. I figured it would be donuts or fruit. We went into the office at 8:30 and all that was there was coffee. It didn't look like there had been anything but coffee. The clerk was on the phone and ignored us completely. Also, I realize that being an extended stay, why there wouldn't be dishes, but a couple plastic cups would have been nice. Price was good, but I prob... read more
Business response:
Thank you for evaluating your recent stay with us. We are pleased to know you had a pleasant expereince upon arrival and that you found us to be a fair value. However, we are sorry for the disappointment you had with our breakfast offerings and regret you were unaware of our kitchenware policy. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We appreciate your feedback and hope to ... read more
The location is perfect if one has to get to the airport, & is not far away from downtown Chattanooga, The bed was comfortable, the facility clean, The room/kitchen had no coffeepot nor coffee/tea or dishes/pots/pans/silverware. Wake-up service was 20 minutes too early, kind of bad when one has to get up at 5 AM, It would be nice if there was something available to eat - a danish or something - for those who have to get up before breakfast is served. And, of course, if there was a coffeepot in the lobby so guests could enjoy... read more
Business response:
Thank you for being our guest. Although you liked our location and our well-kept property, we are sorry for the service issue you experienced. Your comment will be shared with the appropriate team members to improve our service going forward. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We value your feedback and look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chattanooga - Airport
How is Extended Stay America Select Suites - Chattanooga - Airport rated?
Extended Stay America Select Suites - Chattanooga - Airport has a 4.1 star rating with 991 reviews.
When is Extended Stay America Select Suites - Chattanooga - Airport open?
Extended Stay America Select Suites - Chattanooga - Airport is open now. It will close tomorrow at 12:00 a.m.