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Extended Stay America Select Suites - Chicago - Naperville - West
- Hotels
- Naperville, IL
About this business
Welcome to Extended Stay America Select Suites – Chicago – Naperville – West. Our long-term hotel in Chicago is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Chicago offers a wide range of amenities in... read more
Location details
1575 Bond St., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn’t like that the vending machine wasn’t working
Business response:
Thank you for choosing Extended Stay America. We are glad to know you had a pleasant time with us, but we are sorry for the maintenance issue you encountered. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Property is in need of physical improvement, updating. Front desk staff was friendly and helpful. There was no housekeeping provided during my three days there and never saw one the hall. Breakfast of coffee and wrapped granola bar was disappointing.
Business response:
Thank you for sharing your experience. We are pleased to know you liked our associates, but we are sorry you were unhappy with our breakfast offerings and regret as you were unaware of our housekeeping policy. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Also, your feedback has been shared with our brand leaders to determine new breakfast offerings. We ... read more
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice place over all. Overall my stay was very good. Bang-for-the-buck you can't beat the price cleanliness was so so rooms need to be remodeled. Walls seem to be paper thin?
Business response:
Jermery, thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant time with us. We appreciate your feedback and hope to see you back soon. Sincerely, Hotel Management
The rooms are big and I like that there's a fridge and microwave in the room.
Business response:
We appreciate you taking the time to review your experience at Extended Stay America. It feels good to know you enjoyed the spaciousness of your well-appointed room and that you had an excellent stay with us. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
The man that serviced me at the front desk was nice and gave good customer service. The property wasn’t dirty, but could be updated. The bed was comfortable and no bed bugs. The shower had good water pressure, but would be nice to have more than one washcloth. The only compliant I would have is the other people who stay there with kids running around on the upper floor.
Business response:
Thank you for choosing us. We are glad you liked the courteous service displayed by our team and that you had an overall comfortable stay in your room. However, we regret the disturbance caused by other guests. It was a pleasure having you with us, and we invite you to stay here again soon. Sincerely, Hotel Management
Staff was great Parking lot was never plowed
Business response:
Rick, thank you for taking the time to review your stay at Extended Stay America. We're glad to know you were impressed with the service provided by our excellent staff and that you liked our parking facility. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - West
How is Extended Stay America Select Suites - Chicago - Naperville - West rated?
Extended Stay America Select Suites - Chicago - Naperville - West has a 4.2 star rating with 782 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - West open?
Extended Stay America Select Suites - Chicago - Naperville - West is open now. It will close tomorrow at 12:00 a.m.