Extended Stay America Select Suites - Chicago - O'Hare

Raghunadha Malireddy 

on Expedia

11 years ago

Hotel Stay We booked for 2 beds for each room, but the Hotel management provided one bed room with 2 beds and another room with 1 bed, it causes very inconvenience for us and the hotel staff response is very discourteous. Also they said breakfast is available, but they just provided coffee and some grab and go stuff with very limited quantity, and for refilling they are taking a very long time. In feature I never recommend this Hotel to my friends. 

will travel for fabric 

on Expedia

11 years ago

Not enough info to get from it from Chicago you have to take a toll road. should have known up front; toll road has no attendant, you don't find out until too late. There is a north and south hotel. Supposed to be given that info at confirmation. Didn't get it Really do not want to going from one to the other at midnight check in, dead tired 

Mercedes 

on Expedia

11 years ago

Bad room service the hotel was dirty I would never stay there again or I will never recomed it 

Mom 

on Expedia

11 years ago

Disgusting The Hotel was very dirty, you could not see out the windows--the smell was intolerable and there was BED BUGS!!!!!! (I took pictures!) we checked out before the end of our scheduled stay. Would never recommend this hotel or an Extended Stay to anyone. 

Prashant 

on Expedia

11 years ago

horrible stay horrible stay ..no guest care ...shuttle per hour need to do advance booking ..breakfast for nameshake ( not sitting place) , staff is not friendly at all. 

ashish shah 

on Expedia

11 years ago

Avoid The entire floor had a damp odor, the beds were lumpy, the breakfast is a joke. The staff is unwilling to help for printouts. They claim a biz center, but you have to email them what you want printed - serious privacy issues. 

Sunrisez 

on Expedia

11 years ago

Not what they claim They claim: Fully equipped kitchen with refrigerator, stovetop, microwave, coffee maker, cooking utensils, dishes, and cutlery. NOT true! There was no coffee maker, no cooking utensils, dishes and cutlery. Free Breakfast was packaged muffins, energy bars, oatmeal that you had to cook in your room (without utensils and dishes), over ripened fruit. I booked this room for a business associate and was quite embarrassed and extremely disappointed when he told me about this hotel. I will never book or recommend... read more

MJEANL 

on Expedia

11 years ago

wary I asked for a non smoking room which was not available when I arrived. I suffered from itching eyes and was not able to sleep well. I was given a no smoking room for the second night. In the future I will only stay at hotels that are ALL NO SMOKING. I had to ask for kitchen supplies. AT other hotels with suites the kitchens are very well stocked. 

KLCMorgan 

on Expedia

11 years ago

Changed my view of Extended Stay hotels I reserved a non-smoking room and was given a smoking room because a non-smoking room was a "special request" which they did not have to honor. I was told the hotel was completely booked. It was "funny" I was able to go on their website to book a room for the same dates. Besides the nauseating smell, the room had not been cleaned and properly prepared. There was only one washcloth for two people, no kitchen supplies (because you have to request them. after requesting them, they still w... read more