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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
safety, protection & cleanliness They leave the laundry girl who cannot speak much English to run and secure the hotel at night. If you need toilet paper or extra towels you have to go down to the front desk. They only clean the rooms if you stay longer than 7 days so you can imagine how unclean the rooms are. This hotel was full of riff raff. We checked out as soon as we could in the morning.
Smelly room Horrible, the smell was awful, I could taste the smell in my mouth!
Did not enjoy one week stay Did not enjoy one week stay with my family. Breakfast was horrible. After 1st day we never went for breakfast. You should consider "Breakfast Not Included" if you book this hotel. Rooms were not cleaned during whole of our stay. Local calls are chargeable in most cases & the free no list is also most confusing. I made just 4 local calls ended up paying $70. This is absolutely rubbish as most of the hotels provide all local incoming & outgoing call free. Here both are chargeable in most cases. Only... read more
Hair in every towel Every body towel in the bathroom had at least 1 piece of hair stuck to it. And 5/6 additional towels that I asked for had hair on them too. Absolutely disgusting. The one staff member at night was very nice, but nothing could make up for the unsanitary toiletries.
Cleaning is an issue. Extended Stay only offers cleaning of your room if you stay 8 days or more. Not ideal.
Did the job Luckily we were just staying here for a short overnight before an early morning flight out of O'Hare, because I wouldn't have wanted to stay any longer. Great that the room had a fridge, but there was a lot to be desired about the room's cleanliness. When we walked in, the window was wide open and it was freezing inside (probably an attempt to air out the weird smell in the room--didn't work), and it was obvious that no one had wiped down any of the surfaces in the room (sticky globs of stuff smeared on the night... read more
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 3.4 star rating with 2,026 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.