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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
More like a motel 6 Rude staff and unhelpful. Should not claim they offer breakfast. Felt like a $40 hotel. Would not stay there again.
Try to avoid it! Good enough for an overnight stay. Hotel staff failed to locate the reservation made earlier on Hotels.com; they requested my credit card for incidentals but ended up charging the card for the rooms. Attempts to have the hotel remove the charges were unsuccessful; in the end, my credit card company solved the problem for me. Free breakfast is a bad joke...
area was nice. Rooms weren't cleaned, flies in the room. They didn't even have any shampoo in stock. Manager was never around to speak to.
Worst hotel experience The worst hotel I've ever stayed. Smelly, noisy. Dirty room and bathroom toilet leaks. I'm glad we were there only for one night.
Not worth it Everything about this place was dated. I've stayed in Extended Stay hotels before, but they were never quite this bad. First off, i got a smoking room. I should have checked the fine print more closely when i signed up - so yes, that was my oversight. On check-in, the person at the front desk (who seemed to be one of the cleaning staff) was very cordial and apologetic, but had no authority to change rooms. So i spent the night in a room that smelled strongly of smoke, and kept me up most of the night with a head... read more
Business response:
Thank you for the feedback about your stay at our hotel. Please know that we are sincerely sorry that your stay with us did not meet our company’s high standards. To make sure this doesn't happen again, we will make sure we are inspecting our rooms and linens thoroughly as well as making sure we communicate our amenities during check-in. I really appreciate you bringing this to our attention. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
あまり、、、 宿泊した部屋自体はかろうじて満足できるが、泊まっている客層があまりよくない。廊下にゴミなど不要なものがビニール袋に入れて放ってある。それを掃除しないホテルの対応も疑問に思える。
Called reservation without notification Worst experience...I got to the hotel, the hotel had no rooms. Instead of the hotel helping me find a neither by hotel, they cancelled my hotel reservation. the front desk just told me there are no rooms neither by at other hotels. I drove few blocks east of the hotel came across the Marriot Courtyard, I asked for a room they replied they had plenty of rooms to accommodate me and others.
Unpleseant stay Front desk staff are very rude! Rooms are smelly and sometimes not properly cleaned out. Non-smoker rooms are special request. I am definitely not staying in this hotel again!!
Terrible Very poor service... Also found pubic hair in my bed! This was not a good experience
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 3.4 star rating with 2,026 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.