Extended Stay America Select Suites - Chicago - O'Hare

Anonymous 

on Expedia

10 years ago

DISGUSTING!! At first glance the room seemed nice and clean but as you start settling in you could see that the rooms was filthy, the pictures on the wall were splattered with i don't even know what, the curtains were stained and the bathroom was even worse. The sink had a film of filth, and the mirror had dried boogers on it. Lastly the hygiene of the employees was very questionable, especially the receptionist. 

dave 

on Expedia

10 years ago

Horrible Never stay at an Extended Stay 2 rooms , both smelled 

Nora 

on Expedia

10 years ago

Never will use this hotel chain again! Filthy, none of the staff had any pride in the hotel. Un- vacumned floors and hallway. Dirty blankets and bedspread... Maid came to service the room and left NO toilet paper , and after a week long stay...no clean sheets...shuttle van had no gas, so no shuttle to the airport!... Never again 

Anonymous 

on Expedia

10 years ago

Hotel was alright Check in and check out was easy and the staff tried to make the stay as good as possible. The room was in the first floor right next to the street which got a little noisy at night. The most disappointing fact was that the room was described as "including breakfast" and there was only this table with a few snacks and no breakfast. Would not stay there again. 

Nidhi 

on Expedia

10 years ago

A hotel that does not change their sheets I didn't have a pleasant experience, the bed sheets had not been changed from previous use. I know this because there was hair on them which was very disgusting. I had to request additional 'make sure they are clean' sheets. 

Anonymous 

on Expedia

10 years ago

More like a motel 6 Rude staff and unhelpful. Should not claim they offer breakfast. Felt like a $40 hotel. Would not stay there again. 

Anonymous 

on Expedia

10 years ago

Try to avoid it! Good enough for an overnight stay. Hotel staff failed to locate the reservation made earlier on Hotels.com; they requested my credit card for incidentals but ended up charging the card for the rooms. Attempts to have the hotel remove the charges were unsuccessful; in the end, my credit card company solved the problem for me. Free breakfast is a bad joke... 

donna 

on Expedia

10 years ago

area was nice. Rooms weren't cleaned, flies in the room. They didn't even have any shampoo in stock. Manager was never around to speak to.