Extended Stay America Select Suites - Chicago - O'Hare

Anonymous 

on Expedia

10 years ago

Just a place to stay to get out of the weather The room and hallway smelled of cigarette smoke,. Even though non-smoking was requested. The beds are uncomfortable. The claim to have a shuttle service. It requires you to call and make an appointment but even at that if your sitting in the lobby 10 minutes prior to the appointment. You still will not be picked up and have to rely on a taxi, so don't believe it. 

location 

on Expedia

10 years ago

Dirty room We check in, its not the first time that happen to us., but the room was dirty, its so upsating After a long day . all you want its to relax not to walk and bed was used ,towells on floor.. 

Anonymous 

on Expedia

10 years ago

Close to the airport I didn't realize that this hotel doesn't do daily cleanups in the rooms. Only if you are staying 7 days or more. Also if you call the front desk and ask for towels, toilet paper etc they rudely tell you to go pick it up at the front desk. The bed is super uncomfortable and the "Queen" sized bed actually looks like a full. Bed covers are super thin and we had to ask for another one to stay warm. We asked for extra pillows and they did not accommodate us. Overall I guess you pay for what you get. I wouldn'... read more

Anonymous 

on Expedia

10 years ago

Avoid if possible Everything was dirty - old and used. What more can I say - stay away if possible. 

Anonymous 

on Expedia

10 years ago

Nothing Special A bit expensive for such a plain room with a hard bed. 

Anonymous 

on Expedia

10 years ago

2 thumbs downs Rooms were not what I expected. Beds were small and squeaked with any small movement. Toilet clogged just by flushing nothing. There was no maitainance on staff at night so we were given a plunger. Overall not a good stay. 

ML 

on Expedia

10 years ago

Dirty room Over all the hotel room was dirty. Will never stay there again. 

Donna 

on Expedia

10 years ago

Stagnant Smoke Smell in "Non-Smoking" Room Would not go back. We booked this hotel because it was affordable and within walking distance to Allstate Arena. Our non-smoking room smelled of awful smoke upon entering AND there was cigarette smoke smell coming through vent in bathroom. Disgusting! There wasn't even ONE cup in the room (glass or plastic). Not ONE item whatsoever in the kitchen, so I had to go to front desk to get a tote of just the essentials. No ice in freezer, nor do they have an ice-maker so we had to run out ... read more

megachis 

on Expedia

11 years ago

Horrible smell all around hotel It was most disgusting smelly hotel I have ever been to. I was happy to be out of the hotel after one night stay.