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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Extended Stay America Hotel Chicago - O'Hare is located at 1201 E Touhy Ave, Des Plaines, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Kitchen in the rooms, very close to Allstate arena
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to read you were impressed with your well-equipped suite and our ideal location close to many places was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Iron was burned I couldn’t ironed my clothes, and staff not friendly at all.
Business response:
Thank you for being our guest. We apologize for the inconvenience you mentioned. Please be assured that we have discussed your feedback with the concerned team to fix the problem with the iron immediately. We have also discussed your feedback with our associates to remind to our primary goal is to provide outstanding customer care to our guests. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
Room was in need of minor maintenance. Shower head sprayed water on wall, shower curtain too short to contain water, and finish rubbed off the tub and sink. Refrigerator was very loud and elevator smelled like smoke.
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Your feedback regarding your room will be shared with the team so that corrective measure van be taken. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Good service Good service , nice room quiet stay
Business response:
Roy, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Clean, easy check in, nice rooms. Secure, shuttle to O’hare
Business response:
Thank you for reviewing your stay and for highlighting some of the key features of our hotel. We are glad to know you appreciated our accommodations as well as our complimentary shuttle service. Thank you again from all of us at Extended Stay America. We hope to see you again soon! Sincerely, Hotel Management
Always happy staying here since Staff is always very helpful.
Business response:
Thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality. We value your feedback and look forward to your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 4.2 star rating with 1,339 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.