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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Extended Stay America Hotel Chicago - O'Hare is located at 1201 E Touhy Ave, Des Plaines, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
フロントとドライバーに当たれば好感度アップ 仕事が早く，すぐに対応してくれるフロントとドライバーに会えれば運がよい。客室も清掃が行き届き，ハンガーが5-6本揃うなど問題なければ運がよい。
Business response:
Juckey, thank you for choosing to stay with us. We are pleased to read you were impressed with the service you received from our staff, especially front desk and shuttle driver. I will be sure to share your compliments with them. It is also good to read you liked your room and the breakfast we serve. We value your business and hope to see you again soon. Sincerely, General Manager
Nice hotel close to the airport If you need a place to spend the night and go about your business during the day this place is perfect. Its close to the airport, close to the train station, and has plenty of restaurants nearby. The hotel staff is friendly and will gladly help you out if you need anything. The beds are OK and the rooms are clean.
Business response:
Paul, thank you for selecting Extended Stay America - Chicago - O'Hare for your visit and for sharing your comments. We are thrilled to read that you liked our friendly associates, convenient location which was perfect for your needs, and your well-appointed room as well. We appreciate you recommending us online and hope to have you back with us soon. Sincerely, General Manager
Good location, shuttle to aprt and low cost parkin The hotel is located near the airport and has free shuttle; the hotel staff is very friendly and the parking for long term is 10USD p/day. The bad thing is that under the sink and overal kitchen was not cleaned, I found trash, on addition, the hair dryer didn't work, also the lobby and elevator smells like smoking.
Business response:
Thank you for choosing our hotel. We are happy to know you liked our location and complimentary shuttle service. However, I am sorry for the issue you experienced while you were here. Your concern has been shared with our respective team members to take corrective actions immediately. We hope to see you again soon. Sincerely, General Manager
Great for purpose I stayed one night to catch an early flight the next day. Room was fine in all aspects for this purpose. One minor issue with the toilet that hotel staff came immediately and fixed. I would stay again for the same purpose.
Business response:
Thank you for choosing us. We are glad our location was perfect for you to catch your early morning flight and you enjoyed a comfortable stay with us. Thanks for your positive feedback. We look forward to your return. Sincerely, General Manager
Great location for airport and car rental services! Staff was nice. My flight was delayed so I called ahead to inform them and the person I spoke to left a message saying that I wouldn't arrive until afte midnight.
Business response:
We are delighted you chose to stay at Extended Stay America - Chicago - O'Hare. It’s our pleasure knowing you loved our location and the excellent service we provided. We hope to see you again soon. Sincerely, General Manager
During Renovation The workstaff was very courteous about renovating rooms only during specific hours of the day, not during the evening or night or morning. I would likely not have known of the renovations had i been out for the day each day of my stay. Overall, the staff was right on top of things and pleasant. Very accessible. And did not "bother" me to "make sure" i was doing okay. The only real complaint i have is the overpowering smell of cleaner that lasted a whole day after i arrived. As a former maid, i worried thi... read more
Business response:
It was our pleasure having you as our guest at Extended Stay America - Chicago - O'Hare. We are happy to know you liked our location and had a great time with us. We value your observation and have shared your concerns with our housekeeping staff to take corrective actions. We hope to welcome you back soon. Sincerely, General Manager
식기구가 없는 거 빼고 다 만족스러움(프론트에서 빌려야 하는데... 잘 없음) 위치에서 마트도 가깝고 식당도 많고 고속도로도 바로라서 여러군데 가기 좋은 환경임.
Business response:
YONGBUM, thank you for the wonderful review. I'm so glad our location worked well for you and that your stay with us was comfortable. Thanks for being our guest. We look forward to your next visit at Extended Stay America – Chicago – O’Hare. Sincerely, General Manager
Good choice! I don't know why all the bad reviews for room cleanliness? I chose this hotel because it was about Half the price of the next place. Couple minor stains on the carpet? Sure, but I bet your house has that too. The room was clean and large and very quiet! Seriously I cant stress how quiet it is. Your right near o'hare and I heard only 1 plane barely all night. I stayed at another place near here last fall and you heard every single plane all night at 2x this price. Breakfest was a choice of a few muffins, so you w... read more
Business response:
Marty, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America Chicago – O'Hare and found us to be a great value. We truly appreciate your kind comments regarding our convenient location, comfortable suites and look forward to welcoming you back for another stay. Sincerely, General Manager
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America - Chicago - O'Hare and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 4.2 star rating with 1,344 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.