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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good hotel for a good price Nice, clean room in a relatively safe area near the airport. Shuttle to and from the airport on the hour(or quarter after) from the hotel. Room was really clean but it was cold. Other than that it was a good choice for the price. (Aprox $75 for the night)
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you were impressed with your room and that you found us to be a good value. Thanks for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management
Close Close to O'Hare low price and handy places, but smoking smell was too strong on third floor.
Business response:
Thank you for being our guest and for sharing your feedback. We are happy to know that you found us to be a great value and liked our convenient location. However, we apologize for the smell of smoke you experienced during your stay. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. We hope you will give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management
good for a smoker and pets WiFi was out so that was awful since i was there 2 nights. should have been offered a free movie or something. people were nice but not too knowledgeable. location is good for airport stay. room was okay. no microwave in room. have to ask for dishes and coffee pot. good for traveling with pet. big park across the street. plenty of restaurants near if you dont mind walking few blocks. good for a smoker
Business response:
Crystal, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and some aspects of our hotel. That being said, we are sorry that you were unhappy with our in-room amenities. Your feedback is appreciated as it will help us improve our facilities moving forward. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. It was a pleasure hosting you, and we look forward to welcoming you b... read more
Business response:
Yvette, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Sonia, thanks for taking the time to share your fantastic rating of Extended Stay America. We appreciate you being our guest and look forward to your next visit. Sincerely, Hotel Management
Recommend Super quiet rooms. Very clean rooms, stairwells, halls and lobby. Elevators had a cigarette smell in them. Very friendly staff. Will definaltey stay again!
Business response:
Amy, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Right outside O'Hare International Thank you to Extended Stay America for allowing me an early check-in as I came in from the west coast on a red eye to attend a family funeral that morning. Was able to shower and freshen up before the service and appreciate the accommodation Extended Stay Aherica provided. Room was clean, simple, and provided the basic amenities for my short turnaround trip. I like the proximity to the airport as this was during the work week and wasn't sure what traffic would be like in Chicago. Breakfast ... read more
Business response:
Sue, thanks for being our guest at Extended Stay America. We are delighted to read you liked the kitchenette in your room and that our location was perfect for your needs. Thank you for allowing us to be of service, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Jason, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 3.4 star rating with 2,076 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.