This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and inexpensive - you get what you pay for Low price, close to airport. Room was clean, though dated. A/C controls did not do anything and room was way too warm all night. Sheets are scratchy, cheap quality.
Business response:
Micky, thanks for evaluating your stay. We are glad to read you liked the value we offer and that our location was perfect for your needs. That being said, we are sorry for the inconvenience you had while here. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Nice hotel for the price. The hotel was clean, the staff exceptionally friendly.
Business response:
Thank you for sharing your experience at Extended Stay America. We are delighted to read you loved the cleanliness of our well-kept property and enjoyed the service provided by our courteous associates. Thanks once more for allowing us to be of service, and we look forward to having the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Shuttle The shuttle should be 24 hours... We didn't get a chance to see the night life in downtown Chicago cause the shuttle stopped at 10 pm
Business response:
Tina, thanks for choosing Extended Stay America for your stay. We are pleased your were overall happy with all our offerings and had a good visit with us. That being said, we are sorry for not meeting your expectations in regard to our shuttle service and have taken a note of your concern. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Excellent! There were only two things: 1. Not many television channels. 2. No ice machine; had to wait for ice to form in freezer which was a problem since I only stayed one night.
Business response:
Patricia, thank you for the feedback about your stay at our hotel. We are pleased you had a pleasant stay and enjoyed being with us. However, we are sorry we missed meeting some of your expectations and regret the same. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
OK Conviented located !!! but you can get a better hotel paying same price
Business response:
Thank you for reviewing your stay. We are pleased our location was ideal for your visit and you enjoyed being with us. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Business response:
Jonathan, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
The hotel was okay, however, there were no close restaurants or facitites to make purchases for my stay. This hotel did not have water in the vending machine and I was told there was only service to the machine once a week, this was on the weekend. Pretty sad!!
Business response:
Thanks for the feedback. We’re pleased you liked certain offerings of our hotel. However, we’re sorry we couldn’t live up to your expectations and regret the inconvenience this caused you. We sincerely hope you will give us another chance the next time your travels bring you back our way. Sincerely, Hotel Management
Business response:
Dominique, thank you for taking the time out of your busy schedule to post your complimentary rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, Hotel Management
Nice Good place to spend a night and good for family. Liked the kitchen.
Business response:
Juan, thanks for being our guest at Extended Stay America. We are glad you and your family had a wonderful time and liked the kitchenette in your room. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 3.4 star rating with 2,026 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.