Extended Stay America Select Suites - Chicago - O'Hare

Business response:

Thanks for the wonderful feedback. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure serving you at Extended Stay America - Chicago - O'Hare, and we look forward to welcoming you back soon. Sincerely, General Manager 

Business response:

Julio, thank you for being our guest at Extended Stay America - Chicago - O'Hare. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure having you here, and we look forward to serving you and your family again soon. Sincerely, General Manager 

Business response:

Steven, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America - Chicago - O'Hare. Sincerely, General Manager 

Business response:

Our thanks for the feedback of your visit at Extended Stay America - Chicago - O'Hare. We are pleased to know you had an overall great experience. Please come back and see us again soon. Sincerely, General Manager 

Business response:

Thank you for choosing Extended Stay America - Chicago - O'Hare. We are delighted you liked your comfortable room and our location which was ideal for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager 

Business response:

Thank you for choosing our hotel. We want all of our guests to enjoy their stay, so we are sorry if we missed meeting some of your expectations. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager 

Business response:

Thank you for choosing Extended Stay America - Chicago - O'Hare. We are delighted to read you liked our convenient location and attentive service. We appreciate your observation and hope to see you again soon. Sincerely, General Manager 

Business response:

Thank you for taking the time to review your stay with us. We are glad your overall experience was enjoyable, but we are sorry fi any inconvenience was caused while you were here. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America - Chicago - O'Hare. It was disturbing to read about your experience at our hotel. This is not the impression we like our guests to leave with. I assure you a "rude" staff is not acceptable and I will be working with my team to correct this. We hope you will consider this an isolated incident and come back for another stay. We would love the opportunity to provide you with the hospitality you should have experienced during this stay. Sincerely, General Manager