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Extended Stay America Hotel Chicago - O'Hare is located at 1201 E Touhy Ave, Des Plaines, IL. This business specializes in Hotels & Motels and Other Lodging.
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Steven, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America - Chicago - O'Hare. Sincerely, General Manager
Business response:
Our thanks for the feedback of your visit at Extended Stay America - Chicago - O'Hare. We are pleased to know you had an overall great experience. Please come back and see us again soon. Sincerely, General Manager
Close to O'Hare Great location and convenient to O'Hare. Very nice staff and room was nice.
Business response:
Thank you for choosing Extended Stay America - Chicago - O'Hare. We are delighted you liked your comfortable room and our location which was ideal for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
好普通,最多只有3星級水准
Business response:
Thank you for choosing our hotel. We want all of our guests to enjoy their stay, so we are sorry if we missed meeting some of your expectations. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
June in Chicago area The hotel is close to the airport and easy to get to. Friendly staff ready to please.
Business response:
Thank you for choosing Extended Stay America - Chicago - O'Hare. We are delighted to read you liked our convenient location and attentive service. We appreciate your observation and hope to see you again soon. Sincerely, General Manager
环境一般
Business response:
Thank you for taking the time to review your stay with us. We are glad your overall experience was enjoyable, but we are sorry fi any inconvenience was caused while you were here. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, General Manager
Well the Lady checked us in was rude...I think her shift was ending and she just wanted to leave so she wasnt in a good mood...Teresa was her name...
Business response:
Thank you for being our guest at Extended Stay America - Chicago - O'Hare. It was disturbing to read about your experience at our hotel. This is not the impression we like our guests to leave with. I assure you a "rude" staff is not acceptable and I will be working with my team to correct this. We hope you will consider this an isolated incident and come back for another stay. We would love the opportunity to provide you with the hospitality you should have experienced during this stay. Sincerely, General Manager
Meh Ok, look. This is an "extended stay" hotel with a cute little mini-kitchen. Fine, but don't you think you'd at least put a couple drinking cups in the room? That's unacceptable. Also, the wi-fi was slower than a turtle walking thru a puddle of molasses in January. For what you charge for a room making people pay extra for reasonable wi-fi speed is just wrong. What is this, Motel 6?
Business response:
Dennis, thank you for staying with us. We are pleased your overall stay was enjoyable. We would like to mention that kitchenware for your suite is kept at the front desk to ensure cleanliness, and we will remind our team to communicate this more clearly going forward. We also apologize for your disappointment with our internet service. I will share your comments with my engineering team to look after it and do the needful. We hope you will consider giving us another chance to serve you better in the future. Sincerely, Gener... read more
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Chicago - O'Hare. Sincerely, General Manager
Extended Stay America Select Suites - Chicago - O'Hare has a 4.2 star rating with 1,344 reviews.
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.