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Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
- Hotels
- Westmont, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
855 Pasquinelli Dr., Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If looking for only sleep, good, but not much more If you simply are looking for a place to sleep, for the price, it would do. Although, the beds and pillows are very comfortable, if you are looking for more comfort, this would probably not be the place for you. For starters, there are no bathrooms in the lobby area, so I would not advise putting off going to the bathroom until you get there. Secondly, although the desk clerk was friendly, there were many errors, or oversights on her behalf. Initially, when we got there, she... read more
Business response:
Dear Guest,Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you encountered during your stay. Your feedback is important, and we regret the errors and oversights that impacted your visit. We are addressing the key activation issue and the room misassignment to prevent future occurrences. Additionally, we will ensure better communication regarding in-room amenities. Your comments about the room condition and lobby facilities have been noted for improvement. While we are glad... read more
This franchise has been sold and as a result they no longer have free breakfast and all of the coffee makers were removed. Not too happy to not have coffee in the morning.
Business response:
Dear France,Thank you for your feedback. We understand how disappointing it can be to start the day without coffee or breakfast readily available, and we sincerely apologize for the inconvenience caused by these changes. Your comfort is important to us, and we will share your comments with our team as we evaluate how to enhance the guest experience. We value your input and hope to have the opportunity to welcome you back with improved amenities in the future.Sincerely,hotel Management
Great
Business response:
Dear Christopher C, Thank you for your kind feedback! We're thrilled to know you had a great experience at Extended Stay America. It’s always our goal to provide a comfortable and enjoyable stay, and we look forward to welcoming you back soon.Sincerely,Hotel Management
A secure place to call home. Falling down on their icy sidewalk
Business response:
Dear James, Thank you for staying with us and sharing your feedback. We are pleased to know you felt our property was secure. We sincerely apologize for the icy sidewalk and any discomfort it caused. Your safety is important to us, and we are taking steps to prevent such issues in the future. We hope to welcome you back to Extended Stay America for a more enjoyable stay.Sincerely,Hotel Management
So far everything has been great
Business response:
Dear Adam,Thank you for your kind words! We are thrilled to know your experience at Extended Stay America has been excellent. Your satisfaction means a lot to us, and we look forward to continuing to meet your expectations. Should you need anything during your stay, please don’t hesitate to let us know!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
How is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook rated?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook has a 4.2 star rating with 1,103 reviews.
When is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook open?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook is open now. It will close tomorrow at 12:00 a.m.