This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
- Hotels
- Westmont, IL
About this business
Location details
855 Pasquinelli Dr., Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Checking in was easy when someone was available. I waited 25 minutes for someone to arrive
Business response:
Dear Ronnie, Thank you for choosing us. Timely and impeccable service is a must; therefore, we are very sorry for the delay in your check-in process. We hope the remainder of your stay makes up for this, and you will choose to stay with us again in the future. Sincerely, Hotel Management
Note at desk stating: on break be back in 30 minutes attic 8:00. No bathroom in lobby. Had to drive to a restaurant down the street to use theirs and then come back to check in.
this property was different, not available staff to help you if you need something
Business response:
Dear Laura, Thank you for taking the time to share your experience. We are pleased you chose to stay with us, though we are sorry to hear that assistance was not readily accessible when needed. Providing attentive service is important to us, and your comments help us identify where we must do better. Please accept our apologies for the inconvenience caused. We hope you’ll consider a future visit, giving us the chance to deliver a more responsive and seamless stay. Sincerely, Hotel Management
Love it
Frequently asked questions about Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
How is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook rated?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook has a 3.1 star rating with 1,889 reviews.
When is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook open?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook is open now. It will close tomorrow at 12:00 a.m.