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Extended Stay America Select Suites - Chicago - Westmont - Oak Brook

4.2
  • Hotels
  • Westmont, IL

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

855 Pasquinelli Dr., Westmont, IL, 60559, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,081 reviews
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James's profile image
4 months ago

Best staff ever! 

James's profile image
4 months ago

The staff is the best 

Anonymous's profile image
Anonymous 
4 months ago

Could have been better. We arrived at check in time(3:00). Waited for the rest of our party and went in about 3:15. No one was at the check in desk. We waited about15-20 minutes, by which time the lobby got about 6 more people waiting. I was first in line, told them we had 2 rooms reserved, and would like them to be close. He left the desk and came back another 10 minutes and told us we would have to wait for one of the rooms because it wasn’t cleaned yet. We went to one of the rooms (7 of us) and waited an hour for the room... read more

Business response:

Dear Guest,We are deeply sorry for the disappointing experience you had. Please note that this is not the type of service we strive to provide, and we understand how this has affected your experience. Rest assured, we will address your concerns with our team and take the necessary steps to prevent similar occurrences in the future. Thank you for bringing this to our attention. Your comfort and satisfaction mean the world to us, and we genuinely hope for the opportunity to welcome you back and provide you with the exceptional... read more

James's profile image
4 months ago

The whole staff is perfect 

Tamia's profile image
4 months ago

Needs a complete remodel to the rooms and a better cleaning staff. 

Business response:

Dear Tamia, Thank you for your feedback. We appreciate your input regarding the room condition and cleaning services. Your comments are valuable as we strive to enhance our facilities and services. We aim to provide a comfortable and pleasant stay for all our guests and will use your feedback to guide our improvement efforts. We hope to have the chance to serve you better in the future.Sincerely,Hotel Management 

James's profile image
4 months ago

Staff is rock solid! 

Richard's profile image
Richard 
5 months ago
E's profile image
5 months ago

Property needs updating. Carpet in lobby smells. I like that they have a dumpster outside for trash 

Eliza's profile image
5 months ago

Good property 

Business response:

Dear Eliza, Thank you for your feedback about Extended Stay America. We're glad to hear you had a positive experience. We aim to provide an excellent stay for all our guests and appreciate your comments. We look forward to welcoming you back for another enjoyable visit.Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America Select Suites - Chicago - Westmont - Oak Brook

How is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook rated?

Extended Stay America Select Suites - Chicago - Westmont - Oak Brook has a 4.2 star rating with 1,081 reviews. 

When is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook open?

Extended Stay America Select Suites - Chicago - Westmont - Oak Brook is open now. It will close tomorrow at 12:00 a.m.