Extended Stay America Select Suites - Chicago - Westmont - Oak Brook

Business response:

Thank you for your feedback. We have read your comments and are sorry to know we did not deliver a fresh and clean suite during your stay. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportunity to provide you with an excellent stay. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Rosa, we appreciate you for taking the time to share your experience at Extended Stay America. It is a delight to learn that you liked our ideal location as it was perfect for your needs and you were impressed our excellent service. Thanks for the comments, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel, especially with the service provided by our staff. We will surely share your compliments with our entire team for a job well done! Thanks again for your review, and we look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Lokr, thank you for staying at Extended Stay America and sharing your wonderful review. We are happy we met all your expectations and hope to have the pleasure of hosting you again when your travels bring you back this way. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. We are thrilled to know you enjoyed you time with us and were impressed with all the aspects of our hotel. Thanks again for your feedback, and we look forward to seeing you again soon! Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and that you also found us to be of a good value in the area. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management