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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Man trip The room was clean. The facility as a whole looked like a extended stay facility for homeless people. No desk service all night, the desk was locked down until 9am. Same people were standing outside the front door smoking at 9pm and at 6:30am. Multiple friends and family of the staff hanging in the lobby. The room was big, clean with kitchenette. Sink in the bathroom ran very slow.
Business response:
Dear Guest, Thank you for sharing your experience. We are glad you found the room clean and spacious, and we also appreciate your comments regarding the overall environment and amenities, which help highlight areas for improvement. We hope to make your next stay with us outstanding in every way possible.Sincerely,Hotel Management
Mark who checked us in was very friendly and made sure we knew he was available for anything we needed
Short stay. Large rooms, plenty of space. Easy parking and near dining options.
Business response:
Dear Gilbert, We’re happy that you enjoyed the spacious rooms, convenient parking, and our close proximity to dining options. It's great to know that your short stay was comfortable. We appreciate you taking the time to share your experience at Extended Stay America, and we hope to welcome you back for another enjoyable visit in the future.Sincerely,Hotel Management
No coffee or coffee pot in room and no 24 hour desk service or staff. Staff not the most friendly or helpful
Business response:
Dear Brookie, Thank you for your feedback about your recent stay. We apologize for the absence of a coffee pot in your room and for the 24-hour desk service falling short of your expectations. Our focus is on improving in these areas. We regret that you did not feel warmly welcomed by our staff. Our team is typically known for their hospitality, and we will use this as an opportunity to reinforce the importance of delivering outstanding service to every guest. Apart from this, we hope you had a pleasant time. We value your f... read more
We stayed here only because it was convenient.
Business response:
Dear Melissa, Thank you for your recent stay at our hotel. We appreciate the time you took from your day to review your visit. Your feedback is valuable to us. We are glad your overall stay was pleasant, and our location was convenient for your needs. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. Thank you again for your business, and we hope you will revisit us for the flawless stay we strive to provide every guest.Sinc... read more
Very good
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 4.2 star rating with 889 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.