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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wifi was not working and the staff at the reception told me to call customer support and I had to stay on call for 45 minutes after having a long day in college, AC was not working, The room was stinking with some strong pungent smell and the washroom was not clean. This is the worst place to stay and I strongly advise every student who is attending Cumberlands not to stay here
Business response:
Dear Guest, Thank you for sharing your experience. We regret that your stay was not comfortable and that several aspects, including the internet connection, air conditioning, and room condition, did not meet expectations. We understand how tiring it must have been to troubleshoot the internet issue after a long day, and we truly apologize for the inconvenience. Our team will be reviewing the connection and equipment to ensure stronger and more reliable access for our guests. Your comments will also be shared with our mainten... read more
August stay Strong cigarette oder in the halls. Its a safe area. The staff friendly. The chair was broken but they replaced it on the forth day. Have stayed here before because of price and the kitchens. It looks like they are replacing ac units that were stored in the hallways. Needs paint. Room was clean and the bed comfortable. We were on the go everyday so not much time in the room. Shopping is convenient.
nice room, easy booking and check in
Smell in the room of humidity
The lobby smelled like a pile of old cigarettes. The room was a total dump. It smelled like cat pee. The ac was pouring water on the carpet and molding. There was c men running down the wall and bugs in the sheets. Worst hotel I’ve ever seen and I’ve been many place.
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 3.7 star rating with 1,165 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.