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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No coffee or coffee pot in room and no 24 hour desk service or staff. Staff not the most friendly or helpful
Business response:
Dear Brookie, Thank you for your feedback about your recent stay. We apologize for the absence of a coffee pot in your room and for the 24-hour desk service falling short of your expectations. Our focus is on improving in these areas. We regret that you did not feel warmly welcomed by our staff. Our team is typically known for their hospitality, and we will use this as an opportunity to reinforce the importance of delivering outstanding service to every guest. Apart from this, we hope you had a pleasant time. We value your f... read more
We stayed here only because it was convenient.
Business response:
Dear Melissa, Thank you for your recent stay at our hotel. We appreciate the time you took from your day to review your visit. Your feedback is valuable to us. We are glad your overall stay was pleasant, and our location was convenient for your needs. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. Thank you again for your business, and we hope you will revisit us for the flawless stay we strive to provide every guest.Sinc... read more
Very good
The kitchen and tv
Business response:
Dear Sabine, All of us here at Extended Stay America are thrilled to hear you loved your time with us! Thank you for sharing your generous compliments. We appreciate you mentioning how convenient it was to have a kitchen and a television in your suite, as this is an essential feature for many of our travelers. We provide our guests with the perfect home away from home, and we are glad you agreed! It was a pleasure having you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
It's an economy property for sure. Acceptable but not special. It's close to CVG though, which is why we chose it.
Business response:
Dear Coleen, We are pleased to receive your feedback and appreciate the opportunity to have hosted you. Your satisfaction is our top priority, and we are glad to know that you had an overall enjoyable stay with us. We extend our gratitude for choosing our establishment and hope to have the privilege of serving you again in the future.Sincerely,Hotel Management
Great spacious room. Though common area have that distinct odour (hallway and elevator), the rooms are very clean and comfortable and no smell. Reasonable price, with friendly helpful staff member.
Business response:
Dear JONATHAN, Thank you for the kind words regarding your time at Extended Stay America. Your compliments regarding our devoted guest services and immaculate rooms are genuinely heartwarming. We will enjoy sharing your compliments with all our team members. Your satisfaction is our priority, and we hope to welcome you again soon for another seamless visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 4.2 star rating with 876 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.