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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property provided no amenities including towels or tissue. For the price I paid, I am completely utterly disappointed. The only good thing was their front desk staff Abraham! Do Not Stay Here!!!!
Business response:
Dear Tynisha, Thank you for your feedback. We apologize for the lack of amenities and any inconvenience this caused. This is not the standard we strive for, and we are addressing these issues to improve our services. We’re pleased to hear that Abraham from our front desk provided good service. Your comfort and satisfaction are important to us, and we hope to offer you a better experience in the future. We look forward to welcoming you back.Sincerely,Hotel Management
The kitchen and tv
Business response:
Dear Sabine, All of us here at Extended Stay America are thrilled to hear you loved your time with us! Thank you for sharing your generous compliments. We appreciate you mentioning how convenient it was to have a kitchen and a television in your suite, as this is an essential feature for many of our travelers. We provide our guests with the perfect home away from home, and we are glad you agreed! It was a pleasure having you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
It's an economy property for sure. Acceptable but not special. It's close to CVG though, which is why we chose it.
Business response:
Dear Coleen, We are pleased to receive your feedback and appreciate the opportunity to have hosted you. Your satisfaction is our top priority, and we are glad to know that you had an overall enjoyable stay with us. We extend our gratitude for choosing our establishment and hope to have the privilege of serving you again in the future.Sincerely,Hotel Management
Great spacious room. Though common area have that distinct odour (hallway and elevator), the rooms are very clean and comfortable and no smell. Reasonable price, with friendly helpful staff member.
Business response:
Dear JONATHAN, Thank you for the kind words regarding your time at Extended Stay America. Your compliments regarding our devoted guest services and immaculate rooms are genuinely heartwarming. We will enjoy sharing your compliments with all our team members. Your satisfaction is our priority, and we hope to welcome you again soon for another seamless visit.Sincerely,Hotel Management
I would remove this property from your list. Definitely not close to being a worth $130/night. I doubt the people living here pay that rate. This is a bare bones room in poor condition. No coffee pot, no hair dryer, no shampoo, the walls are damaged, the kitchen floor is sticky. If I was paying $75/night I would expect this. This is nothing like the Extended Stays I’ve stayed in in the past. I recall a complimentary pack of mircrowave popcorn, coffee, cups, etc. This is just bad.
Business response:
Dear Kimberly, Please accept our sincerest apologies for the issues you experienced during your stay. Your feedback is valuable to us, and we remain committed to providing the highest level of service to our esteemed clients. As you have experienced in the past, this type of stay is not typical of our hotel or the service we deliver. Our paramount commitment is to provide exceptional service and hospitality to all our guests while upholding principles of transparency and integrity. To this end, we diligently list all policie... read more
No coffee in lobby no coffee machine in room. Absolutely no plates, silverware etc Fridge makes a horrible noise in room 113 Nice and quiet and close to supermarket
The stay was ok, check in was easy and fast, but the hotel is very strange, and rooms did not have any items. We asked for a couple more towels, and they did not get delivered.
Super
Business response:
Dear Maria, Thank you for choosing Extended Stay America for your recent visit to the city. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you; we hope to see you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 3.7 star rating with 1,165 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.