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Extended Stay America Select Suites - Cincinnati - Sharonville
- Hotels
- Sharonville, OH
About this business
Location details
4020 Hauck Road, Sharonville, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to rate your stay with us, Wayne. Please accept our sincerest apologies for any issues that you encountered while with us. We would love another chance to show you a much better experience the next time your travels bring you this way.
You should look elsewhere The staff was nice. That's about the only nice comment I can give this place. The mattress was terribly uncomfortable, the air conditioner sounded like it was going to explode any minute, the key cards barely worked, the hallway smelled of weed and I think it was coming into our room giving us a contact high, and the room stunk horribly bad. I not posh in anyway, but this place was bad. Look elsewhere.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging
The property is old and run down. The front door is unable to be opened without assistance and had to use the back door at night is dangerous. The bed is small and uncomfortable, the room and furnishings are old. Not worth the money
Business response:
Thank you for taking the time to review your stay. We hate to see that you did not enjoy your time with us, Joy. We will make sure that we use your feedback to improve in the areas mentioned.
Basic. Don’t expect anything
Business response:
Thank you for reviewing your stay with us, Jeonghee. We hate to see that you were disappointed with our accommodations. We do hope that your future travels are both comfortable and pleasant.
Overall Disappointing Room condition was bad and the after hour service was terrible.. You get what you paid for.. Overall Disappointing..
Business response:
Thank you for your review. We sincerely apologize that the room condition and after hours service was not exceptional. This is an area that we take great pride in and we are terribly sorry for the problems that you had in this area. We can assure you that we will forward these concerns to the team at the property for immediate action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels.
Basic Basic, basic, very basic.
Business response:
Thank you for reviewing your stay with us, Anne. We hope your overall stay met your needs and that you'll come again for a simple, basic and clean stay. Thank you so much for choosing WoodSpring Suites!
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Sharonville
How is Extended Stay America Select Suites - Cincinnati - Sharonville rated?
Extended Stay America Select Suites - Cincinnati - Sharonville has a 3.4 star rating with 919 reviews.
When is Extended Stay America Select Suites - Cincinnati - Sharonville open?
Extended Stay America Select Suites - Cincinnati - Sharonville is open now. It will close tomorrow at 12:00 a.m.