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Extended Stay America Select Suites - Cincinnati - Sharonville
- Hotels
- Sharonville, OH
About this business
Location details
4020 Hauck Road, Sharonville, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Uncomfortable
They need to clean the room because the room is different then the pictures, I saw the hairs of other people on my bed 🛏️ that is no good 👎
DONT STAY!!! nasty doesn’t even describe how disgusting it is. no clean bed linens floors dirty stunk like mildew and a condom was on the bed. must i say anymore?
I did not feel safe in this room
Never again!! Absolutely horrible!! First off make sure to bring your own pillows you only get 2 in the entire room. They dont have anymore so dont ask. The laid at the front desk made sure i knew it. Very very rude!! Not clean very noisy
Business response:
Thank you for your review, Morgan. We sincerely apologize for the issues that you had and that your stay was not the satisfactory one that we intended for you. we do hope that your future travels are both comfortable and pleasant.
I liked the price… however, it is basically a halfway house. It stinks of cigarettes, is not clean, has metal non box spring beds like you think of from Annie’s orphanage, police frequent the facility, late night drinking and yelling in the “alley”, electronic locks are trashed from misuse…sometimes your key works sometimes not. I like the sound of the birds in the morning. Other than that, I may have simply jumped out of my third floor window just to get outta there. No refunds, period. I still left three nights early. Keep... read more
Business response:
Thank you for taking the time to rate your stay with us, Nathan. We are so sorry for the issues that you encountered with cleanliness. We never want your time with us to be less than perfect and will do our best to improve in this area for all our future guests. Thank you for allowing us to host you and we wish you all the best in your future travels.
As soon as I checked in, I regretted that I had made a reservation there. The smell in the hotel was so bad, that I could even sleep. If I had not gotten dropped off there, I would have left. I was originally schedule to stay there for 2 nights. But after the first night, I checked out as soon as the front desk was opened. However, I noticed that they still charged me for both nights. So I'm in the process now of trying to get my money refunded for the night that I did not stay there. Would never stay there again.
Business response:
Thank you for taking the time to rate and review your stay with us, Ralph. We are so sorry that you experienced these issues and can assure you that we will address them with the proper channels for immediate action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Sharonville
How is Extended Stay America Select Suites - Cincinnati - Sharonville rated?
Extended Stay America Select Suites - Cincinnati - Sharonville has a 3.4 star rating with 919 reviews.
When is Extended Stay America Select Suites - Cincinnati - Sharonville open?
Extended Stay America Select Suites - Cincinnati - Sharonville is open now. It will close tomorrow at 12:00 a.m.