Extended Stay America Select Suites - Cleveland - Airport

Angel 

on Expedia

5 years ago

Horrible horrible horrible I had a reservation for two beds in the room when I got their they never told me they do not offer two beds. He gave me the keys. When I got in the room, their was one small bed. I went back down stairs and that when I was told they don’t offer two beds I asked for a refund due to my three children and husband would not fit on this one small bed. They told me they do not give refunds. I was so mad I have booked this room for two days. I ended up leaving and losing out on 126. Then spent another 190... read more

Randall 

on Expedia

5 years ago

Worst Service Ever I never stayed in my room. I was a late check-in...but had an early flight. I waited for the night clerk for approximately 45 min. I wound up staying in my car for the night in the parking lot. Worst service ever! 

Celia 

on Expedia

5 years ago

dont waste ur time unless youre on a budget The worst stay at a hotel ive ever had. House keepers were rushing me to check out while i was trying to clean up my room. the people at the front desk were rude. this was a last min stay and i will ABSOLUTELY NOT COME BACK. or suggest this place to anyone 

Anonymous 

on Expedia

5 years ago

What a nightmare! I will never stay at this hotel again! Upon arriving to the room, I noticed that some one had need sleeping in the bed right before I entered the room. I could tell, because I still smelled the person that was in the room when I entered the room. The bed was not made. The bathroom was not clean. There were damp wash clothes in the bathroom, like someone had just used them to wash themselves with and put them back on the rack. There was trash in the trash can in the bathroom and dirt rings around the tub. I ... read more