Extended Stay America Select Suites - Cleveland - Avon

Carol 

on Expedia

4 weeks ago

Checking in, no one was at the desk. They had to be called in. Then they had to raise a metal security window to check us in while the staff was yelling at a resident who lived there because he was too drunk. We went up to our room, and immediately all you smelled was cigarette smoke. Dust on the floors, and the sink didn’t look cleaned out. The sheets look reused, as there was dust and a few hairs. The nightstand was missing the drawer, and there were burn marks on the nightstand and table. People walking around were under ... read more

Matt 

on Expedia

a month ago

Not very clean Whoever had the room before us must’ve had a dog, the floor was covered in dog hair. When my partner came through the lobby, he heard somebody renting a room for two hours, which doesn’t make sense for an extended. Stay type place.. overall just an uncomfortable feeling location. When I mentioned to the staff that there was a lot of dog hair in the room, they really seemed disinterested 

Leonard 

on Expedia

2 months ago

It was horrible. Rented here with an eye on kitchen. However no dishware, no pots or pams, no silerware, no coffee pot, no paper towels, just 2 empty plastic ware boxes in a dilthy drawer. Microwave has not been clean in a long time. The roo. One of my associates stayed in had no deadbolt lick. Pillows so very very flat like sleeping on cardboard. DONT STAY HERE. 

Rebecca 

on Expedia

2 months ago

The room was filthy and we left. 

Hunter 

on Expedia

2 months ago

Property was dirty and absolutely stank. The no smoking policy is obviously not enforced. Roaches in my room. You have to pay for dishes/utensils even though it’s an extended stay, make it make sense. Only one set of towels. Not even a coffee maker in the rooms. 

Brian 

on Expedia

3 months ago

Checked in went to my room no sheets or towels. When to front desk told them. Said theyl upgrade me to a new room. Went to new room garbage everywhere so went back to front desk. Nobody there for 40 mins had to call the phone number to get someone's attention finally got a 3rd room was clean n had sheets. All in all took maybe an hour and 10 mins to actually get settled into a decent room. Zero stars if possible 

Michael 

on Expedia

4 months ago

Avoid at all costs. This place is just god awful! Where to begin…. I called a day before my arrival to inform them u would be arriving late in the evening and would appreciate someone being there to let me in my room. That hadn’t gone as planned, I was assured someone would be there and I’d have no issue. I stood in a cold hallway for 3 hours waiting for the on site manager to come assist. Bad start. The hotel itself is FILTHY. The room smelled terrible and was left dirty. The floors ruined the bottoms of every pair of socks... read more

Alyssa 

on Expedia

5 months ago

Avoid staying here - filthy It was very intensely dirty - from the odor through the entire building to the incredibly strong urine scent in the actual room paired with clearly unwashed floors and unwashed counters with food crusted to them. It was so disgusting and I felt so uncomfortable we immediately left and found somewhere else to sleep.