Extended Stay America Select Suites - Columbia - Gateway Drive

PEDRO 

on Expedia

2 weeks ago

This hotel is overpriced I do not recommend it. You have to pay extra for Internet access, towels, and they only do housekeeping every 8 days. It is unaceptable. 

Christopher 

on Expedia

2 weeks ago

The overall property looked run down and poorly maintained. The rooms are not very clean, stains on most walls and headboards. Our room did not have a working toilet and there was a whole in the floor. The worker was overwhelmed because she was dealing with other complaints. One woman had to sweep her own room. When I brought to her attention about the toilet she gave me a plunger and then if that didn’t work then she would have to contact a manger. We did get moved to a cleaner and more functional room. One of the blankets ... read more

Ireri 

on Expedia

4 weeks ago

El personal muy amable y atento, el lugar terrible, el olor desde el lobby apestaba, los baños aún con llave sucios. Todo viejo, da el aspecto de sucio. Los espacios son amplios que lástima que esté tan deteriorado. Nunca más volvería. La reservación decía desayuno y ni hay ni café. Terrible 

Sarah 

on Expedia

a month ago

The staff at this hotel were truly excellent—friendly, helpful, and professional. Unfortunately, the building itself had multiple maintenance issues that affected my stay. There were problems with the showerhead and the button to activate it, the closet rails were coming off the floor, and the towel shelf was loose and nearly falling off the wall. The bed had a noticeable dent in it that made it uncomfortable to sleep on. There was also water leakage from another room’s shower that wasn’t cleaned up quickly enough and left w... read more

Laura 

on Expedia

a month ago

Awful! I was expecting bare bones, but this place was the worst. No service after 10 pm. They will only help you check in or if your key doesn’t work. We had 3 people. I was told we had to wait until morning to get bedding for the sofa bed. Evidently you need to request bedding when you check in. I was told there was nothing that could be done by the answering service (front desk completely shut down). Room itself was awful. The property has not been mayand is dirty and run down. It cots $1 to call front desk from room phone... read more

ann 

on Expedia

2 months ago

Definitely would not recommend. 

Mitul 

on Expedia

2 months ago

Worst place to stay