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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Extended Stay America Hotel Detroit - Novi - Haggerty Road_ is located at 21555 Haggerty Rd, Novi, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good experience with the exception of the shower. It had an issue with the diverter valve that only scalding hot water was available. I let the front desk know and hopefully will fix before it hurts someone. Otherwise a good experience and will stay again.
Business response:
Mark, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us. Also, we have alerted our maintenance team about the shower, and they are fixing it immediately. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Place was clean and affordable, bed was a little more firmer than I am use too but fine, only thing continental breakfast could be better improved but was not any part in my decision to stay there
Business response:
Thank you for choosing Extended Stay America. We are glad to know you had a pleasant time with us and that you found us to be a good value. It was a pleasure hosting you, and we hope to see you back in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
I was there on family business. Found hotel clean and comfirtable. People friendly. Service good.
Business response:
Joan, thank you for choosing Extended Stay America while you were here for business. We’re happy to know you liked our well-kept property and that you were impressed with the service you received from our staff. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I had an incident occur and expedia and hotel management made it right and took action immediately!
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know our staff was able to make up for the inconvenience you had and ensure you rest of the stay was a comfortable one. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Overall Okay We just stayed one night. Didn’t feel very clean and there was noticeable dust/dirt/etc in the corners of the bathroom. “Complimentary breakfast” was snack bars and coffee/tea (which wasn’t bad but not what I imagined). Overall, the stay was very mediocre. Served it’s purpose for a one night stay but wouldn’t recommend for an extended period of time based on that night
Business response:
Thanks for evaluating your experience at our hotel. We are pleased to read you liked many aspects of our hotel and had a comfortable stay with us. However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back toExtended Stay America. Sincerely, Hotel Management
So so It was ok both front desk associates that I encountered at different times of day were odd. The man at check in was downright weird, the young lady in the middle Of the night when I needed change was rude. Its not my fault your pop machine cant take a 5 dollar bill.
Business response:
Thanks for evaluating your stay. We apologize for the behavior of our associate and thank you for informing us of this incident. We can understand your disappointment, and we're sorry for the inconvenience you encountered. We provide thorough training for all associates, and we will redouble our efforts. We hope to host you back in the future so that we can make your next visit a memorable one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 4.3 star rating with 1,186 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.