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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Extended Stay America Hotel Detroit - Novi - Haggerty Road_ is located at 21555 Haggerty Rd, Novi, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok It was okay, could use a deep cleaning
Business response:
Shiann, thank you for your review. It is nice to know you had a pleasant time here. Your feedback with regard to cleanliness has been shared with our housekeeping team to be more diligent in their efforts. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Nice hotel, close to a lot of stores and restaurants.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked our convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Remote for TV did not work even with fresh batteries had to change rooms
Business response:
Thank you for staying with us and providing your candid feedback. We apologize for issues you experienced while here. Your review has been shared with the respective team so we can understand what happened and correct our process to ensure a better visit. We would appreciate another opportunity to provide you with a better experience when in the area. Sincerely, Hotel Management
Very very pleased with my visit! The hotel desk staff went out of their way to make sure my visit was perfect. Amber and her team at the front desk knew my name and greeted me with a smile when I would leave in the morning and return in the evening. I am very impressed with this place and highly recommend checking it out if you are in need of long term accommodations.
Business response:
Rob, thank you for your glorious comments regarding your stay at Extended Stay America. We are thrilled to know you were impressed with our hospitality while you were here. Amber and her team will be pleased to hear your compliments. We appreciate your recommendation and look forward to welcoming you again soon. Sincerely, Hotel Management
Staff did not accomendate when first arriving staff was loud on the phone in back talking ghetto ...other ..staff finally came i express our concerns with the service nothing was done no breakfast in the morning....terrible
Business response:
It's never our intention to disappoint our guests. We apologize for your unpleasant experience with our associates. We value your feedback and will use it to make sure so we are more consistent in our service delivery. Your feedback in regard to grab-and-go breakfast will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will consider staying with us again as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hote... read more
Business response:
Ibrahim, thank you for being our guest. We are pleased you overall enjoyed your stay but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon when in the area. Sincerely, Hotel Management
Close to my convention It was a couple minutes from where I needed to go. Very friendly and the breakfast was delicious
Business response:
Kevin, thank you for being our guest and for posting your review. We're so glad we lived up to your expectations and that our location was perfect for your needs. We hope you will choose Extended Stay America again soon for another enjoyable stay. Sincerely, Hotel Management
Eh, it was fine... I would not pay more than $80 Do not expect anything more than basic accommodations. Our room isn't what you would call "clean" with years of dust on top of the refrigerator, grime in all the corners, a remote control that was held together with scotch tape, a sticky countertop, etc etc. However, for $80/night, we didn't expect much more. The paint was different colors, there was hair on the bathroom sink, and stains in the carpet.
Business response:
Thanks for evaluating your visit to our hotel. Although you had an overall comfortable stay with us, we apologize for the cleanliness issue you noticed while being here. Your feedback has been discussed with our housekeeping team to step up our game and deliver better service going ahead. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 4.3 star rating with 1,138 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.