Extended Stay America Select Suites - Detroit - Novi - Haggerty Road

Business response:

Alec, thanks for your visit. We are happy to know your overall experience was good, but we are sorry for being unable to meet all of your expectations. We hope you give us another chance to provide you with a better impression of our hotel in the near future. Sincerely, Hotel Management 

Business response:

Josefina, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Tres, we always appreciate feedback from our guests to ensure we are meeting our high standards of service. We sincerely apologize for the issues you experienced during your stay, and we've shared your comments with our team to ensure a better experience for future guests. Thank you for staying with us, and we would love the opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us. We're glad to know overall you had a pleasant experience, but we're sorry you were not happy with our complimentary grab-and-go breakfast offerings. Your feedback will be shared with our Brand Leaders to assist them when determining new selections for future implementation. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Dominique, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Mark, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us. Also, we have alerted our maintenance team about the shower, and they are fixing it immediately. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are glad to know you had a pleasant time with us and that you found us to be a good value. It was a pleasure hosting you, and we hope to see you back in the future. Sincerely, Hotel Management