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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was super friendly & helpful,nice rooms!!
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your well-kept suite. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
It was in a nice area, easy to find and get too. More choices at breakfast would have been nice.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Exceptional stay. Thank you. My family had a wonderful time.
Business response:
Estelita, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you and your family again soon. Sincerely, Hotel Management
It appears to be a very old property with a creaky elevator. there was no place to sit down when eating the very meager breakfast. there was no daily room service and after 3vdays we ran out of towels.
Business response:
Thank you for the feedback. We are sorry for the disappointment you had with the overall condition of our property. Be assured we will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Please note, we provide housekeeping services to guests who stay eight or more nights, and these services are always available upon request for an additional fee. We also offer a complimentary towel exchange service at the front desk. In response to your feedback, we will... read more
Business response:
Thank You for staying with us. We enjoyed having you.
Very dated. Tv to low to watch from the bed. Didn’t know it was pet friendly and could hear dogs barking
Business response:
Thank you for staying with us. Although you had an overall comfortable stay, we are sorry for the noise issue you experienced due to the barking of dogs. We also regret we did not live up to your expectations, so please accept our apologies for the problems you encountered. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Disappointed Not impressed with this hotel at all No real comfort, TV is small, no ice machine available .
Business response:
Pamela. we appreciate you choosing our hotel. Although you had an overall pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Kindly note we have a full-size refrigerator with ice trays for guests’ convenience in every room and therefore, we do not have ice machines. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,747 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.