This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The breakfast was a granola bar and poor tasting coffee
Business response:
Stephen, thank you for your review and for choosing to stay at our hotel. We are sorry you were disappointed with our breakfast offerings and that it did not live up to your expectations. Based on your feedback, we are working with our food and beverage team to address your concerns and identify where we can make improvements. Thank you again for your feedback, and we hope you will consider to revisit us. Sincerely, Hotel Management
Nice stay for the price. I like the bathroom updates.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are so pleased that your experience was positive and that you found us to be a great value. We would be delighted to accommodate you again in the future and hope that you will stay with us again! Sincerely, Hotel Management
Very nicely layed out room with kitchen and table with 2 chairs.
Business response:
Thank you for sharing your kind comments regarding your stay with us at Extended Stay America. It's great to know you were happy with your suite and had a great stay. We take pride in providing friendly service and homelike comforts for an enjoyable stay. We look forward to welcoming you back for another stay! Sincerely, Hotel Management
Business response:
Thank you for your response.
Eric at the front desk was very friendly and nice. It was nice getting a call once we had checked in to make sure everything was ok.
Business response:
I'm so glad that you enjoyed your stay. And will pass on your comments to Eric. We love our job and are happy to be your home away from home.
The person who checked me was rude and it seemed as though i was disturbing her. Place was clean but not worth the 100 they wanted. Glad i only paid 50. It needs to be updated badly. People were snoking by the front door and it was disgusting. But there was no way not to pass them.
Business response:
Thank you for being our guest and providing your feedback. We apologize that our facility fell short of your expectations and have shared your comments with our team as we work on updating and refreshing our hotel. We are also sorry for the issues you encountered at our front desk. Your comments have been shared with our entire staff to ensure our focus remains on exceptional service. We appreciate your comments and hope you will choose us the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,838 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.