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Extended Stay America Select Suites - Fayetteville - Springdale
- Hotels
- Springdale, AR
About this business
Location details
5000 Luvene Ave., Springdale, AR, 72762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was right off the freeway
Business response:
Thank you for being our guest. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. On a positive note, we are happy our location worked well for you. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
It was a great deal for getting some sleep for one night but probably won’t stay again. It just didn’t feel like the kinda hotel I thought there name stood for. Needs updated
Business response:
Thank you for being our guest. We are sorry for not meeting all of your expectations and regret the inconvenience caused. We will share your feedback with the appropriate team and look forward to welcoming you back soon for a better experience. Sincerely, Hotel Management
Very old and not updated. Did not have a clean room. The smell was terrible. The price was the only good thing about it.
Business response:
Thank you for your review. We apologize for not living up to our commitment to clean, fresh accommodations during your visit. We will share your feedback with our housekeeping department so that they are more diligent going forward. Also, your concerns have been shared with the appropriate individuals in our organization as we begin formulating plans for future updates. We hope you will give us another chance to prove ourselves. Sincerely, Hotel Management
Business response:
Please accept our apologies for not living up to your expectations during your visit. We want every guest who stays with us to have an exceptional experience. We did not make that happen for you, and we are truly sorry. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Meneson, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Upon arrival I stood in the foyer and waited and waited to check in. Finally the attendee came. The attendee ask for my phone number which I had to give where others were in the foyer and could here along with my physical address. This is an unsafe practice. When I went to my room, room 230, the deadbolt would not lock. The only safety I had was the inside latch. The other issue I had was the parking lot around the back side of the building is not well lit. Will not stay at this facility again. Room was clean.
Business response:
Thank you for choosing to stay with us. We were sorry to read that we did not live up to your expectations, and we apologize for the unpleasant encounter you had at the front desk. We will share your comments with our department heads so that we can take corrective actions. We value you as our guest and regret the inconvenience caused. We hope you will give us another opportunity to serve you in the future. Sincerely, Hotel Management
I will never stay there again
Business response:
Andre, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your stay. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Springdale
How is Extended Stay America Select Suites - Fayetteville - Springdale rated?
Extended Stay America Select Suites - Fayetteville - Springdale has a 3.3 star rating with 1,321 reviews.
When is Extended Stay America Select Suites - Fayetteville - Springdale open?
Extended Stay America Select Suites - Fayetteville - Springdale is open now. It will close tomorrow at 12:00 a.m.