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Extended Stay America Select Suites - Fayetteville - West
- Hotels
- Fayetteville, NC
About this business
Location details
1381 Walter Reed Road, Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Somewhat satisfied Good customer service but there is constant people walking and slamming doors. There was some guys standing out front of the hotel drinking and just hanging out......bad for the imagine
Business response:
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
It was OK. Fine for a night. The reception desk was very friendly. Would have been nice to have free wifi. No shampoo's or soaps. The toilet paper roller was missing so it was just sitting on the sink. But it was clean.
Business response:
We are glad you found your room clean. We apologize for the roller missing but are glad it didn't have a huge impact on your stay at Value Place. We hope to welcome you back to the Fayetteville area soon.
Business response:
Thank you for sharing your experience with us. We hope you had an exceptional stay. We hope to see you again soon.
Business response:
We appreciate you taking time to share your experience with us. We hope you enjoyed your stay and hope to see you again the next time you're in the area.
Quick Trip The bed was loud and uncomfortable. The mattress sits on an elevated metal box spring. There are people that pretty much live in the hotel so it made for some uncomfortable situations in the lobby. But the price was great for the room.
Business response:
We apologize for the inconveniences you experienced during your stay. Thank you for sharing your experience with us so we can address the issues you mentioned. We wish you the best.
Good time Enjoyed my stay !
Business response:
Value Place strives to provide guests with an environment they can enjoy, feel comfortable and safe, and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.
Sheets were dirty?? Check-in went well. It was later in the evening and I had driven about 10 hours, so I was very tired. Got to the room and pulled the sheets back...only to find broken hairs on the pillow cases, and that the sheets were dirty. The attendant did bring new sheets, and pillow cases, as well as changed them out for us. He apologized, but it's nobody's responsibility except the housekeeper tasked to clean the room. The location is great. The hotel, itself, is very nice. Great value.
Business response:
We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another try.
Would stay again
Business response:
We are thankful you choose to stay with Value Place. We hope to see you again in the future.
Good Value The hotel is a good value for the money.
Business response:
Thank you for sharing your thoughts with us. We appreciate it. We hope you will consider staying with us again in the future.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - West
How is Extended Stay America Select Suites - Fayetteville - West rated?
Extended Stay America Select Suites - Fayetteville - West has a 3.4 star rating with 968 reviews.
When is Extended Stay America Select Suites - Fayetteville - West open?
Extended Stay America Select Suites - Fayetteville - West is open now. It will close tomorrow at 12:00 a.m.