This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Fort Myers
- Hotels
- Fort Myers, FL
About this business
Location details
4395 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had booked for some associates of mine and there were people lingering around, screaming, slamming doors all night, fire alarms going off constantly, people lingering in the stairwells and hallways and around the entrances. My team did not feel safe staying here
Business response:
DearGuest,We sincerely apologize for yournegativeexperience at our hotel. Nothing is more important to us than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We wish we had addressed the problems while you were still here. Our front desk is always here to help you. Please give us another chance so we can leave a much better impression on your next visit.Sincerely,Hotel Management
Unexpectly had to pay $100 deposit to stay there, and didnt notice any improvements for the fee. Had to call ESA hotline noisy neighbors late at night. My last stay there a few weeks ago I forgot my computer and whoever cleaned the room didnt report finding my computer.
Business response:
Dear Roderick,Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Stay away Horrible never again.
Business response:
Dear Jose,Thank you for your recent stay at our hotel. We appreciate you sharing your candid feedback with us, and we sincerely apologize for not providing you with the outstanding stay you deserve. Providing excellent hospitality to each and every guest is our top priority; therefore, we hope you will give us another chance to show you our commitment to great experiences. We would love for you to contact us directly before your next visit so we can help manage your reservation personally.Thanks again for being our guest, an... read more
El ascensor no funciona el hotel huele mal súper fea la habitación
Business response:
Dear Leidy,Thank you for sharing your feedback. We're truly sorry to hear that your stay did not meet your expectations. Your comments are invaluable to us as we strive to improve. We're currently addressing the concerns you've raised and are committed to enhancing our guest experience. We hope you will consider giving us another opportunity to provide a more pleasant stay in the future.Sincerely,Hotel Management
It’s in a great location, but the pictures don’t add up to what you get…
Business response:
Dear Dominic,Thank you for your feedback. We're glad you enjoyed our location but are sorry to hear that the room didn't meet your expectations. We strive to ensure our photos accurately represent our rooms and will review them to address any discrepancies. Your insights are invaluable for helping us improve, and we hope to have the opportunity to provide you with a better experience in the future. Please feel free to reach out directly if you decide to give us another chance.Sincerely,Hotel Management
Cigarette smell all over the building, rooms, pillows, bed, mold in the walls, broken furniture in the rooms, junkies in the parking lot. It took us 3 minutes to check in and check out. I do not recommend this place at all. Is not safe, if you are traveling with little kids please keep them out of this property.
Business response:
Dear Arelis, Thank you for sharing your feedback. We sincerely regret to hear about your disappointing experience. Please accept our sincere apologies for the inconvenience caused by the cigarette smell, mold, broken furniture, and undesirable elements in the parking lot. Your safety and comfort are our utmost priorities, and we are actively addressing these concerns with our team to ensure a more pleasant environment for our guests. We understand your hesitation, but we assure you we are taking steps to rectify these issues... read more
Frequently asked questions about Extended Stay America Select Suites - Fort Myers
How is Extended Stay America Select Suites - Fort Myers rated?
Extended Stay America Select Suites - Fort Myers has a 2.7 star rating with 588 reviews.
When is Extended Stay America Select Suites - Fort Myers open?
Extended Stay America Select Suites - Fort Myers is open now. It will close tomorrow at 12:00 a.m.