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Extended Stay America Select Suites - Fort Myers
- Hotels
- Fort Myers, FL
About this business
Location details
4395 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No soap. No shampoo. No plastic cups to get water Dirt on bed
Business response:
Dear Tom, We appreciate you taking the time to share your feedback. We understand the importance of essential amenities and apologize for any oversights during your stay. Your comments will be shared with our team to ensure a more comfortable experience for our future guests. Thank you for your understanding, and we hope to have the opportunity to better serve you in the future. Sincerely,Hotel Management
The room I had was not cleaned very good as there was garbage still under the bed . TV remote did not function. Shower water was uncomfortable on the cool side. No soap or shampoo. Toilet paper ran out. Not worth the price.
Business response:
Dear Raymond, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments are valuable, and we will address these issues to enhance the quality of our service. Our team is committed to providing a clean and comfortable environment for our guests. We hope to have another opportunity to host you and exceed your expectations in the future. Thank you for bringing these matters to our attention.Sincerely,Hotel Management
Too many smokers, the hallways smelled like smoke and or marijuana. The window had no curtains only window blind and it was kinda bright at night, i like dark rooms to sleep
Business response:
Dear Mario, Thank you for staying with us and for reviewing your experience. We are sorry for not meeting your expectations regarding the windows of your room. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. Thank you for staying with us, and we hope to have the opportunity to welcome you back to our hotel.Sincerely,Hotel Management
Not for me! Not at all clean property. The bathroom sink clogged. The room floor was not clean. No cups for drink. No soap in bathroom. Not recommended.
Business response:
Dear Tushar, Thank you for your kind words about our guest suites. We apologize for not meeting your expectations during your stay. Cleanliness is crucial, and we take this matter seriously. We will address it with our head of housekeeping and department associates. We're sorry that you were disappointed with our in-suite amenities. We do offer complimentary amenities at the front desk, which our team can deliver to your suite upon request. We appreciate your feedback and use it to continually improve our services. We hope t... read more
Got here to check in and they were auditing or something and would not check me in. 👎
Business response:
Dear Mark, Thank you for sharing your concern. We are very sorry for the inconvenience you had. Feedback such as yours helps us identify areas where we can improve. Please rest assured we have discussed your comments with our team members so we can provide you with a much more satisfying experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Fort Myers
How is Extended Stay America Select Suites - Fort Myers rated?
Extended Stay America Select Suites - Fort Myers has a 2.7 star rating with 536 reviews.
When is Extended Stay America Select Suites - Fort Myers open?
Extended Stay America Select Suites - Fort Myers is open now. It will close tomorrow at 12:00 a.m.