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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
WOULD NOT RECOMMEND IF YOU WANT COZY I'M SURE FOR LONG TERM IT WOULD BE OK BUT NOT A FAN...SORRY. NO REAL PROBLEM, JUST NOT AS COZY AS OTHER PLACES WE STAYED. NO UTINSILS OR COOKWARE IN THE KITCHEN. BANQUET CHAIR AND A BED...THAT WAS IT.
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations, Jody. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
Dirty rooms, they even have cockroaches. Everything looks old and dirty.
Business response:
I'm very surprised to read your comments and apologize that you had such a disappointing stay. We can assure you that we will address these concerns with the team at the property for immediate action and resolve. Thank you for sharing your feedback so we know how we came across during your visit with us.
Business response:
Thank you for taking the time to review your recent stay at our hotel. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
Place was gross,no hot water junkies living in parking lot its a nasty place
Business response:
Thank you for your review. We are disappointed to see that you did not experience the exceptional experience that we intended for you due to the issues with the hot water and overall experience. Please know that we will address your concern with the team at the property for immediate action and resolve to avoid these issues in the future.
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations, Austin. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Horrible, want COVID-19, cancer, or die stay here! Would never stay here again. Pull up to check in non-smokers hanging outside the main door w/ no masks on. On top of that smoking is allow right at the main door where my children need to pass & gain access to the building, really second hand smoke. With COVID its posted outside on a sign next to the door states mask required to enter there is even one next to the elevator doors. Check in clerk was not even wearing a mask. I ask why no one was wearing a mask did the lift the... read more
Business response:
We appreciate your very detailed and candid review, Juan. On behalf of the entire WoodSpring Suites staff, we emphatically apologize for the issues that you experienced regarding the concerns with masks, fees, offensive odors and overall cleanliness. We pride ourselves in staying diligent when it comes to our guest's safety and providing a super clean and fresh experienced. We are so disappointed that we failed to satisfy your expectations and create the at-home like experience that we intended for you. Rest assured that the... read more
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations, Diane. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
Do not stay here! The staff was nice enough, but was never available. They close the front desk at 7 due to the pandemic. They provided a number to call if you need anything, but nobody ever answered. Got several bug bites (possibly mites) after the first night. Was unable to address the issue, get dishes or kitchenware because nobody ever was available. Paid for the best internet offered, which didn't work half the time. Ended up switching hotels and just took the loss on the last day booked.
Business response:
Thank you for taking the time to share your feedback, Victor. We sincerely apologize for any issues that you experienced during your visit. We are terribly sorry for the issues that you experienced with the front desk hours and amenity offerings. Since we are more of an extended stay, we offer limited front desk hours and amenities. This includes housekeeping, cookware and linen services for a small additional fee. We apologize if you were not aware of this and for any inconvenience that this created, Jacob, and for any inco... read more
This is a very low end extended stay facility. The exterior looks great however inside is cheap, not very clean. Bottom basement economy. The night staff was rude to the point of being contemptuous
Business response:
Thank you for your detailed review of your stay. We are so sorry that your first experience with us was not the clean, comfortable and exceptional stay that we intended for all our guests. We apologize for the problems with the overall cleanliness and experience that you had while with us. Thank you for sharing your experience with us as we are constantly looking for ways to improve.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,729 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.