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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to review your stay. We hate to see the lower rating and apologize that you did not enjoy your time with us.
Extremely dirty and an horrible
Business response:
Thank you for taking the time to review your stay with us, Zahira. We hate to see that you were not impressed after your visit, but hope that your future travels are both comfortable and pleasant.
Window dirty, food left in cupboard from previous tenant, bathroom looked dingy, difficulty getting blinds down (had to call maintenance). Two cars in parking lot with flat tires, one had garbage bag covering driver’s window, & blowing in the wind! Not pleasant!
Business response:
Thank you for reviewing and rating your stay with us. Please accept our sincerest apologies for the issues that you encountered with the cleanliness of the property and your room. We hate to see that this was your experience as we never want your time with us to be less than perfect. Your feedback will be addressed with the proper teams in order to eliminate this from happening in the future. Thank you for allowing us to host you and we hope that your future travels are wonderful ones.
I do not recommend it
Business response:
Hello Alda. Thank you for your rating and review. We apologize for any issues that you experienced, and we are disappointed that we failed to earn your rating. We would love another chance to show you a much better experience the next time you come our way.
MALA RELACIÓN CALIDAD/PRECIO No me gustó la habitación para el precio que tiene. El hotel no tiene ni lobby ni un area común. Lo único bueno de ese hotel el Señor que me atendió que trató de resolver los inconvenientes.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Patricia. We are so sorry that you did not enjoy your time with us - and wish that our accommodations had better met your needs during this stay. Thank you for letting us know how we are coming across.
I was told the day before that I could check in at 1 pm and when I arrived at 2pm, the lady at the front desk stated that I was a lie and told me that check in was at 3 and that I probably wouldn’t be able to check in at that time either. I did not check in until 3:43. The gentlemen that checked me in was very NICE! The rooms are dirty, rusted, out dated and they smell. The hallways smell like pee. The elevator smells like mold. The linens smell like mildew. The is no one at the front desk over night. There is no towels or b... read more
Business response:
Thank you for your review, Kierria. We are so sorry that your experience did not exceed your expectation during such a troubling time. We are constantly looking for ways to improve and will use your feedback to help us do just that. Thank you for allowing us to host you and we hope that your future travels are wonderful ones.
Cucarachas y muchas en las habitaciones
Business response:
Thank you for your review, Esteban. Please accept our sincerest apologies for the issues that you experienced with possible pest sightings. Our team works hard to ensure that our rooms our sparkling clean and we are terribly sorry that this was your encounter. We will make sure that we address these concerns with our staff and pest control contractor for immediate improvement. We hope that your future travels are wonderful ones.
Staff was terrible the room smelled horribly and was dirty
Business response:
Thank you for the review of your stay, Jeffrey. We are so sorry that your first experience with us was not the clean, comfortable and exceptional stay that we intended for all our guests. We apologize for the problems with the overall cleanliness and experience that you had while with us. Thank you for sharing your experience with us as we are constantly looking for ways to improve.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,754 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.