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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You don’t get what you pay for! The saying you get what you pay for, certainly applies here. Will never stay at this motel again.
Business response:
We appreciate your review and rating. We apologize that it was not the stay that we intended for you. We would love the opportunity to show you our improvements the next time you come our way.
I didn’t like that on my invoice It stated that I would have a double bed and I had a twin size bed it was very uncomfortable and not the size for 2 adults. Once I spoke with the representative at the desk she said those were the only size beds they had so to me that’s false advertising
Business response:
Hello Arlesia. Thank you for taking the time to review and rate your stay with us. Please accept our sincerest apologies for the issues that you encountered while with us. We never want your time with us to be interrupted by these types of issues, and we hate to see how this impacted your stay with us. We look forward to correcting these issues to eliminate them moving forward.
Do not stay there, unless you like cockroaches. The Hotel was horrible, I actually slept in the car with my little one, because we saw cockroaches in the room, it was totally disgusting.., I took several pictures of the bugs, and disgusting walls, I can’t even believe how much they charge… also they have kitchen but not a single item in them… it’s almost like going camping, you have to bring your own pots, pans, dishes ect… I will never again stay there, never mind recommend it. At this point they should have pay me for the ... read more
Business response:
Thank you for taking the time to review and rate your stay with us. Please accept our sincerest apologies for the issues that you encountered at our hotel. This is nver the experience that we intend for you to have, and can assure you that we will be communicating with the proper channels for immediate action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels.
I seen a roach in our room. The bedding needs improvement (ruff blanket.) Smelled musty and could smell marijuana when entering main floor to room.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
This property had faulty AC units, the lock was broken on my door, it was dirty and run down
Business response:
We apologize that you did not enjoy your stay with us, Andrea. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels.
Nothing even staff rude hotel smell like mold in both3rd flr and1st it was really really bad overall --------10 negative
Business response:
Thank you for your review, Awilda. We are terribly sorry that you did not experience the exceptionally clean and comfortable experience that we intended for you. We are so sorry that we failed to satisfy your expectations and will use your feedback to help us improve in this area.
Where’s your maintenance worker? This is an extended stay hotel with zero dishes, silverware or pots & pans. There are no ice machines. The curtain blind was broken, the shower rod was loose. The fan in the bathroom was so thick with dust that you couldn’t see the fan. All of this for $200 plus $40 for our dog. I don’t know what they think our dog could do to a room that was already in such need of repair!
Business response:
Hello Marcia. Thank you for bringing this to our attention. We hold ourselves to a very high standard of service and are terribly sorry to hear that this was your experience. We will make sure that we revisit our standards and training to ensure that we our focused on delivering a great guest experience. We sincerely apologize for any inconvenience that this caused, and we hope that your future travels are wonderful ones.
This place is a dump. Aircon was so noisy we turned it off. The toilet ran all night. Tv remote was missing from room. No table lamps just the cans in the ceiling. They have the nerve to charge $200/ night for a hotel that should be condemned
Business response:
Thank you for your review. We are sorry to see that your stay did not leave you with a better impression of our hotel. We hope that your future travels are wonderful ones.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,806 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.